Marliese Joga Almanzar

L

Client Excellence Assistant (Sales and Operations)

Leak Science

Oct 2025 - Feb 2026 (5 months)

As a Client Excellence Assistant (Sales and Operations), I supported the sales and operations team by managing client communications, coordinating service requests, and ensuring smooth internal workflow processes. My role involved providing exceptional customer support and sales support, which included effectively managing client interactions and maintaining a high level of customer service. Additionally, I utilized my skills in virtual assistance and Google Workspace to streamline operations and enhance productivity. I also engaged in cold calling to proactively reach out to potential clients, introducing our services and qualifying leads to support the sales pipeline. This involved coordinating follow-ups and meticulously maintaining CRM

S

/ Brand Specialist- Sales Assistant

Spin Wheel Sales

Aug 2025 - Current (1 year)

Relationship Lead Generation & Follow-Up Appointment Scheduling Sales & Coordination

S

BDC Rep, Brand specialist sales assistant

Spinwheel Sales(BDC)

Jul 2025 - Current (1 year 1 month)

As a BDC Representative and Brand Specialist Sales Assistant, I excelled in communication, lead management, and CRM proficiency, driving sales and enhancing conversion techniques through effective call tracking and CRM software utilization. My role involved managing a high volume of inbound and outbound calls, emails, and text communications with clients on behalf of the dealership, which included calendar and schedule management. I utilized CRM systems to update records, organize leads, and ensure accurate client follow-ups, demonstrating my skills in data entry and database management. Additionally, I scheduled appointments and coordinated between sales managers, clients, and service teams, showcasing my abilities in calendar coordination

E

Event coordinator Volunteer

Erasmus Life Montpellier

Feb 2025 - Jun 2025 (5 months)

Event organization International, national and regional trips and event logistics, including scheduling, transportation, and accommodations Encourage cultural exchange and strengthened relationships between international students

Ó

National Sales Manager

Óptica Almanzar

Apr 2024 - Aug 2024 (5 months)

Individual training: sales, processes, products Implementation of corporate social responsibility (CSR) campaigns Conflict resolution Organizing team meetings Motivating the team

Ó

Human Resources (HR) & Operations Manager

Óptica Almanzar

Feb 2023 - Aug 2023 (7 months)

G

Logistics Planner

Grupo SID (MercaSID)

Sep 2022 - Jan 2023 (5 months)

Preparing reports on warehouse and distribution for supply chain analysis (Excel)

Ó

Director of Operations

Óptica Almanzar

Feb 2021 - Jul 2022 (1 year 6 months)

Individual training: sales, processes, products Managing company purchases (goods, supply procurement) Implementing operations monitoring reports Solving conflicts Organizing team meetings

Ó

Sales Manager

Óptica Almanzar

May 2019 - Feb 2021 (1 year 10 months)

Supervising sales across all branches Motivating the team to achieve monthly and annual financial targets

Ó

Sales director

Óptica Almanzar

Jun 2018 - Aug 2023 (5 years 3 months)

- Managed CRM and customer life cycle management, ensuring proactive customer outreach and effective appointment setting and follow-up. - Provided strong sales leadership, driving team performance and achieving sales targets. - Additionally, I leveraged skills in executive assistance and virtual assistance by managing customer databases, scheduling and confirming client appointments for annual eye exams, and coordinating communication between staff, suppliers, and clients. - I also supported the company president with executive-level tasks, including preparing reports, handling correspondence, and ensuring timely follow-ups. - Utilized VoIP systems for efficient outbound and inbound client calls, enhancing professional service and appoi

Ó

Sales Manager

Óptica Almanzar

Aug 2017 - May 2019 (1 year 10 months)

Marliese Joga Almanzar

About

Detail

Timeline

Résumé