M

Mark Jaydee Calica

About

Detail

Customer Service Representative
Philippines

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Concentrix
    Customer Service Representative (Healthcare)
    Concentrix
    Feb 2025 - Current (1 year 5 months)
    Manage healthcare member inquiries regarding benefits, coverage, and claims. Provide accurate, compliant information while maintaining confidentiality. Deliver efficient service with high customer satisfaction.
  • A
    Customer Service Representative (Telco)
    Afni Philippines
    Nov 2023 - Dec 2024 (1 year 2 months)
    Assisted customers with telecom services, billing, and troubleshooting. Resolved account concerns through effective communication. Maintained performance metrics and quality service delivery.
Education verified_user 0% verified
  • K
    High School Graduate
    Kaypian National High School
    Jan 2014 - Jan 2015 (1 year 1 month)
    High School Graduate (2014 – 2015)