I am an operations and team management professional with a strong background in customer experience (CX) services, property management, and social media marketing. My experience spans leading teams to deliver seamless service operations, optimizing processes to drive efficiency, and cultivating client satisfaction across diverse industries. With a solid foundation in CX, I excel at building positive customer relationships, resolving challenges, and ensuring service excellence. In property management, I have successfully overseen day-to-day operations, tenant relations, and asset value growth. Additionally, my expertise in social media marketing enables me to craft impactful digital strategies that enhance brand presence and engagement. I bring a well-rounded skill set that combines operational leadership, customer centric service, and digital marketingto deliver measurable results.