Mark Caesar Inoc

Mark Caesar Inoc

About

Detail

Detail-oriented BPO professional with 10+ years of experience in data entry, claims adjudication, invoicing, payment posting, accounts receivable and
Province of Cebu, Philippines

Contact Mark regarding:ย 
work
Full-time jobs
Starting at USD1.2k/month
Flexible work
Starting at USD8/hour
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Finding mentors
Finding co-founders

Timeline


work
Job
school
Education

Rรฉsumรฉ


Jobs verified_user 0% verified
  • A
    Virtual Assistant (US Client)
    Aereach Strategic Partners Corp.
    May 2025 - Mar 2026 (11 months)
    Provided executive-level administrative support, managing calendars, appointments, reminders, and client communications. Conducted Chamber Research Lead initiatives to identify and qualify potential prospect clients. Managed AgencyBloc CRM and Employee Navigator, maintaining accurate employee and policy records for new hires, terminations, updates, and renewals. Sent RFPs and pricing inquiries to insurance carriers to support group client plan comparisons and renewals. Built and maintained spreadsheets, automated templates, and digital signature workflows using Adobe Sign. Conducted monthly audits and developed SOPs to ensure compliance, streamline operations, and support teams.
  • GoTeam
    Inventory Pricing Specialist (US Client)
    GoTeam
    Nov 2023 - Apr 2025 (1 year 6 months)
    Conducted detailed pricing research for residential and commercial property claims. Entered accurate replacement costs into inventory spreadsheets; ensured 100% data accuracy. Coordinated with vendors and internal teams to complete pricing data submissions on time. Provided daily progress and productivity updates, optimizing workflow transparency.
  • D
    Transactions Assistant (US Client)
    Diversify Offshore Staffing Solutions
    Jun 2023 - Oct 2023 (5 months)
    Processed invoices, applied credits, and handled billing adjustments with full accuracy. Maintained Airtable records, logged manual payments, and reconciled accounts. Managed invoicing, autopay setup, and correspondence with Accounts Payable. Ensured audit-ready documentation and timely resolution of billing concerns.
  • TOA Global
    Admin Assistant (AU Client)
    TOA Global
    Aug 2022 - May 2023 (10 months)
    Prepared client documents, managed inbox correspondence, and coordinated team meetings. Performed data entry and financial record maintenance in Xero and MYOB. Organized receipts, tracked deadlines, and generated structured reports for leadership. Supported team operations to improve efficiency and workflow.
  • M
    Claims Adjudicator (CA Account)
    Manulife Business Processing Services
    Apr 2018 - Aug 2022 (4 years 5 months)
    Processed non-life insurance claims, verifying eligibility and adherence to policy provisions. Investigated claim denials and prepared resolutions for customer concerns. Improved claims processing workflows, reducing errors and enhancing service quality. Maintained full compliance with company policies and documentation standards.
  • MedSpecialized, Inc.
    Virtual Administrative Assistant (US Account)
    MedSpecialized, Inc.
    Jan 2017 - Apr 2018 (1 year 4 months)
    Managed client inquiries, appointment reminders, and EMR documentation. Processed CPT/ICD-10 claims, posted payments, and reconciled accounts accurately. Prepared provider reports and maintained case and billing compliance.
  • A
    Data Analyst / Transaction Processing New Associate (US Account)
    Accenture Inc.
    Apr 2014 - Dec 2016 (2 years 9 months)
    Processed insurance claims, verified eligibility, and reviewed patient billing information. Followed up on unpaid claims, researched denials, and prepared collections correspondence. Ensured HIPAA compliance and maintained high data accuracy in system entries.
  • E
    Data Entry Specialist (Freelance)
    Elance-oDesk
    May 2012 - Mar 2014 (1 year 11 months)
    Transferred and verified data from multiple sources with high accuracy. Performed data cleansing, deduplication, and ERP record maintenance. Processed purchase orders and supported master data management updates.
  • I
    Ebook Production Associate / Data Entry Specialist
    Innodata Knowledge Services, Inc.
    Aug 2011 - Apr 2012 (9 months)
    Converted production files into eBooks and conducted quality control checks. Coordinated vendor reworks, troubleshooting, and workflow documentation. Maintained production timelines and database records efficiently.
  • Philippine National Bank
    On-the-Job Trainee
    Philippine National Bank
    Nov 2008 - Feb 2009 (4 months)
    Assisted clients with deposits, withdrawals, and account openings. Supported loan processing, credit evaluations, and financial reporting. Maintained accurate transactional documentation.
Education verified_user 0% verified
  • University of San Jose-Recoletos
    Bachelor of Science in Commerce, Major in Banking and Finance
    University of San Jose-Recoletos
    Jun 2005 - Oct 2010 (5 years 5 months)