Marjorie Nortez Real Estate Virtual Assistant

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Financial Consultant - Assistant Unit Manager

Pru Life UK Philippines

Jan 2022 - Current (4 years 7 months)

• Supervised and coordinated a digital team of 5–10+ consultants, building efficient remote communication workflows and structured task delegation. • Conducted detailed digital financial needs analyses and virtual sales presentations to build a robust client pipeline. • Maintained strict compliance standards while organizing and updating long-term customer accounts with 100% data accuracy. • Integrated Webflow and TikTok Ads Manager into the client acquisition funnel to effectively drive traffic and increase booked consultations. • Utilized artificial intelligence tools to optimize overall marketing operations, enhancing lead generation strategies and streamlining business workflows.

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Real Estate Salesperson - Marketing Associate

Ortigasrealestate.com Co. PAREB (Philippines)

Jan 2021 - Sep 2025 (4 years 9 months)

• Systems Initiative: Designed and launched an organized Lead Tracker and Property Listing Tracker from scratch using Notion for a non-tech-savvy broker; successfully learned the platform with zero prior knowledge to streamline team workflows. • Lead Management: Efficiently managed, filtered, and qualified a high volume of 100–300+ monthly property inquiries via digital channels, routing hot leads to closing brokers. • Database Administration: Maintained and segmented a growing active pipeline database of 150+ buyers and sellers, ensuring zero missed opportunities. • Listing Coordination: Oversaw the online multi-platform posting, description writing, and continuous updates for 5–10+ active property listings across partnered websites and so

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Customer Service Representative

Sitel Philippines Corp.

Jul 2019 - Jun 2020 (1 year)

• Delivered front-line voice support to over 100+ US-based insurance clients daily, accurately resolving complex account and policy inquiries. • Managed multi-system claims processing and handled live over-the-phone billing transactions while maintaining top-tier customer satisfaction scores. • Mastered US communication standards, night-shift scheduling, and active multi-tasking across dual-monitor systems.

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Company Representative - Philippine Visa Processor

Global Travel Network.Com Inc.

Feb 2015 - Jun 2019 (4 years 5 months)

• Acted as the primary document specialist and consultant for international corporate and personal clients navigating Philippine visa structures. • Arranged, verified, and legally filed high-volume government applications, ensuring a 100% compliance rate with strict immigration guidelines. • Provided structured administrative updates to international stakeholders during long-term operational processing.

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Executive Assistant

Ortigasrealestate.com Co. PAREB (Philippines)

Jul 2012 - Mar 2013 (9 months)

Marjorie Nortez

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