María  Rico

María Rico

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Cartagena, Bolivar, Colombia

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school
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Résumé


Jobs verified_user 0% verified
  • P
    Logistics coordinator
    PERFILES Y SOLUCIONES LOGÍSTICAS S.A.S
    Sep 2024 - Current (1 year 9 months)
    Serve as the main point of contact for clients and carriers, ensuring smooth communication and problem resolution. Organized logistics data and clarify shipment details to streamline operations. Provided tailored customer service solutions.
  • K
    Guest service & Administrative Assistant
    Kazabe Luxury Travel
    Nov 2023 - Mar 2024 (5 months)
    Sold tourism packages and provided recommendations. Assisted with reservations, answered inquiries, and designed personalized itineraries. Maintained client databases, managed scheduling, developed budgets, and conducted interviews.
  • Teleperformance
    Customer service agent
    Teleperformance
    May 2022 - Feb 2023 (10 months)
    Handle customer inquiries, payments, and complaints in accordance with company policies. Resolved issues to ensure customer satisfaction and retention. Maintained accurate records of interactions using internal systems.
Education verified_user 0% verified
  • Universidad de San Buenaventura
    Bachelor's Degree in Modern Languages (English and French emphasis)
    Universidad de San Buenaventura
    Jul 2019 - Dec 2024 (5 years 6 months)