Marianela Cardozo

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Sales Development Representative

Olyid Real State

Jun 2025 - Current (1 year 1 month)

Managed outbound pipeline in English, qualifying and nurturing leads to support U.S. sales operations. • Maintained client records and follow-up sequences in ReadyMode and Monday.com, improving pipeline visibility. • Consistently exceeded monthly lead qualification targets through proactive coordination with the sales team.
Interpreter Remote experience

Interpretia

Feb 2025 - Apr 2025 (3 months)

• Consecutive interpretation from English to Spanish and vice versa. • Effective communication with clients and users to ensure translation accuracy. • Adaptation to different environments and specialized terminology according to the context of interpretation.
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Store Manager

Tribal Accesorios

Jan 2024 - Jan 2025 (1 year 1 month)

• Managed daily store operations: scheduling, inventory control, and supplier coordination. • Handled multi-channel customer support (Instagram, WhatsApp, email), resolving inquiries and escalations efficiently. • Grew social media engagement by 30% through content creation and community management on Canva. • Consistently surpassed monthly sales targets through proactive upselling and customer relationship management
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Customer Service Representative

Tribal Accesorios

Dec 2022 - Jan 2024 (1 year 2 months)

Provided front-line customer service across multiple channels including Instagram, WhatsApp, Facebook, and email. Handled product inquiries, order follow-ups, and complaint resolution with a customer-first approach. Maintained accurate records of customer interactions and ensured timely responses to all inquiries. Operated and balanced cash registers, handling daily transactions with 100% accuracy. Conducted inventory administration and ensured optimal stock levels through proactive management. Streamlined administrative tasks, reducing paperwork processing time by 15%.

Education 0% verified

Marianela Cardozo

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