English-Spanish Interpreter, Multilingual Interpreters and Translators and
Propio Language Services.
Jul 2023 - Jan 2024 (7 months)
Provided consecutive interpretation, ensuring accurate and culturally appropriate translation. Facilitated effective communication between Spanish and English speakers in various settings, including medical, insurance, and finance. Assisted clients in understanding cultural nuances and provided context to bridge communication gaps. Developed strong customer service skills by communicating clearly and empathetically with clients in high-pressure situations, particularly in medical settings, ensuring that each party felt heard and understood, which is essential for a positive client experience. Additionally, assisted with appointment scheduling, confirming times between patients and providers, managing changes or cancellations, and ensuring s