M

Mariam Picado

About

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Limón Province, Costa Rica

Contact Mariam regarding: 
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Full-time jobs

Timeline


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Résumé


Jobs verified_user 0% verified
  • F
    Customer Service representative
    FOUNDEVER,
    Oct 2021 - May 2025 (3 years 8 months)
    Full time Job Customer Service Representative Claims and issue resolutions, I provided dedicated support to customers by addressing and resolving claims and various account related issues. Handled complex situations with professionalism and empathy to ensure a hight level of customer satisfaction. I ensured compliance with company policies and data protection standards. During this 3 years of experience, I learn how to delivered clear, courteous, and empathetic communications in every customer interaction.
  • F
    Pharmacy Dependent
    Farmacia Pococí,
    Jun 2018 - Aug 2018 (3 months)
    I worked part-time in this pharmacy. Essentially, I assisted them as a backup employee whenever full-time dependents were out for vacations, on sick leave, or even just if there were high customer demand on the pharmacy. During this experience, I acquired good customer service skills and learned how to adapt myself based on customer's personalities.
Education verified_user 0% verified
  • Centro Cultural Costarricense Norteamericano
    English Program for Adults
    Centro Cultural Costarricense Norteamericano
    Mar 2019 - Sep 2021 (2 years 7 months)
  • L
    High school baccalaureate
    Liceo de Cariari
    Feb 2013 - Dec 2017 (4 years 11 months)