Maria Manuela Muskus Ruiz

Strategic Operations Manager with a background in corporate law and 5+ years building operational infrastructure inside early-stage startups. Bilingual (English/Spanish). I'm a builder profile for an execution-obsessed, revenue-first buildin-stratup, who thrives on owning outcomes I specialize in joining companies where revenue leaks, execution feels chaotic, and processes lack structure. My work focuses on Business Operations, revenue infrastructure, and scalable systems that align teams and stabilize growth. I diagnose operational gaps, design clear processes, and implement workflows that improve revenue flow, customer onboarding, and cross-functional execution. Results I’ve driven: → Scaled a sports business from $10K to $65K MRR in 3 months by implementing subscription billing, standardized pricing, and automated collections → Reduced delinquency from 80% to <7% across 2,000+ monthly billing accounts → Implemented Stripe payment infrastructure by structuring US compliance for cross-border subscription processing → Backoffice implementation systems (Glide, HubSpot, Salesforce), reducing manual work by 70% → Led cross-functional teams across operations, collections, and customer-facing functions My approach combines: • Process Improvement & Operational Gap Analysis (SOP Design, Workflow Optimization) • Revenue Operations & Subscription Billing Infrastructure Implementation • Cross-Functional Operations Leadership (Legal, Product, Finance, Marketing, Customer Success) • Backoffice architecture & workflow automation • Translating customer insights into operational improvements My unusual background? I started as a corporate lawyer structuring international investments and M&A deals. But I fell in love with the operational side of building companies, the ¨unglamorous¨ work of making sure payments flow, customers are onboard smoothly, and teams have the systems they need to scale. My legal foundation sharpened my ability to navigate complexity, manage stakeholders, and build scalable governance structures that support growth. I’m especially valuable in founder-led startups (Seed to Series B) where execution speed directly impacts revenue and operational clarity determines scale. If you're building something ambitious and need someone who can diagnose, structure, and implement, without slowing momentum, let’s connect🚀🚀