María Jose Orizabal
About
Detail
Guatemala
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work
Full-time jobs
Résumé
Jobs
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Virtual Assistant / Administrative & Operations CoordinatorTELUS DigitalDec 2023 - Nov 2025 (2 years)Provided virtual administrative and operational support to internal teams, including calendar coordination, meeting scheduling, and workflow organization. Managed internal trackers, databases, and documentation to ensure accurate reporting and process efficiency. Conducted structured data entry and maintained high levels of accuracy and attention to detail. Drafted and sent professional emails and internal communications. Coordinated follow-ups on assigned cases and tasks to ensure timely resolution. Monitored performance metrics and supported quality assurance processes. Assisted with onboarding documentation and access coordination when required.- Customer Support & Virtual Assistant public Remote experienceTELUS DigitalMar 2022 - Dec 2023 (1 year 10 months)Supported users through chat and written communication while managing multiple workflows simultaneously. Provided administrative support, documentation handling, and internal reporting. Maintained detailed records, trackers, and compliance documentation. Assisted with operational tasks, scheduling, and process coordination. Handled high-volume workloads while meeting strict KPIs. Health Insurance Account (Administrative Support) Project-based exposure Supported a health insurance account by assisting with administrative tasks, documentation, data entry, and customer communications related to insurance services.
Education
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- JHigh School DiplomaJunkabal SchoolJan 2020 - Sep 2021 (1 year 9 months)