María Andrea Kinsfater

María Andrea Kinsfater

About

Detail

Email Marketing Specialist
Buenos Aires, Argentina

Contact María regarding: 
work
Full-time jobs
Starting at USD900/month

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • T
    TEAM LEAD
    Dec 2022 - Current (3 years 6 months)
    Creating and mataining Standard Operating Procedures for customer support operations, ensuring consistency and quality. Evaluating consultant's results (QA), focusing on typos and grammar structure, as well as providing feedback and project updates. Team scheduling and training plans.
  • U
    CUSTOMER SUPPORT CONSULTANT
    Under NDA
    Jan 2022 - Jan 2023 (1 year 1 month)
    Managed a diverse client base from the USA and Europe, providing tailored solutions and ensuring high levels of customer satisfaction. Providing support in both English and Spanish. Delivering omni-channel support through chat and email. Serving as product expert. Collaborating with developers and other departments such as HR within IT companies.
Education verified_user 0% verified
  • L
    Copywriting Course: Writing to Sell
    LUZZIDIGITAL
    Apr 2024
  • U
    Creative Writing Course: The Foundations of
    Udemy Fiction
    Apr 2024
  • L
    SEO Course: Google Web Positioning
    LUZZIDIGITAL
    Mar 2024
  • N
    Publishing Studies (Editor)
    National University of3de
    Mar 2024 - Current (2 years 3 months)
  • C
    First Certificate
    CAMBRIDGEUNIVERSITYCERTIFICATE
    Mar 2017 - Jan 2019 (1 year 11 months)