Chief Operating Officer COO
Remodelers Marketing Crew
Feb 2025 - Current (1 year 4 months)
As Chief Operating Officer (COO), I oversee and coordinate daily operations across departments, including creative, content, and technology. I design and implement standardized workflows to improve efficiency and cross-team collaboration, ensuring that all processes align with our strategic objectives. Collaborating closely with the CEO, I define and execute the agency’s strategic plan while monitoring key performance indicators (KPIs) to guide decision-making and prioritize initiatives. I manage resource allocation and capacity planning to meet project deadlines and uphold quality standards. Additionally, I lead process automation and reporting improvements using tools such as ClickUp and internal dashboards, enhancing our operational effe