Maria
About
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Minnesota, United States
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Flexible work
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Résumé
Jobs
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Shift SupervisorStarbucksJul 2024 - May 2025 (11 months)As a shift supervisor at Starbucks, I was responsible for managing and coaching baristas, organizing inventory, and ensuring quick and quality service for all customers. Additionally, I regularly managed inventory data, which included ensuring order accuracy and maintaining records of customer frequency and satisfaction, as well as documenting product usage to optimize our service delivery and inventory management processes. I also utilized database management systems to effectively document temperatures, track customer frequency, and accurately assess inventory needs, which enhanced our operational efficiency and service quality. Furthermore, I leveraged CRM tools to gather and analyze feedback from mobile customer reviews and sales report- BaristaStarbucksMay 2023 - Jul 2024 (1 year 3 months)Provided customer with switch, reliable, and friendly service. Improved repeat business through quality craft and genuine connections. Helped to improve store community through Partner Network Ambassador Program, increasing customer and partner satisfaction and engagement.
- Shift LeaderCaribou CoffeeJul 2022 - Nov 2022 (5 months)As a Shift Leader, I provided customers with swift and reliable service, which significantly improved repeat business through the establishment of positive connections and the delivery of quality coffee. I was responsible for overseeing daily operations, ensuring that the team maintained high standards of service and product quality. Additionally, I managed inventory effectively, which contributed to customer satisfaction by ensuring that popular items were always available, thereby enhancing the overall customer experience.
- Administrative AssistantUniversity of MinnesotaSep 2021 - Nov 2021 (3 months)As an Administrative Assistant, I efficiently managed emails, inventory, and ongoing projects for the Anthropology department. My role involved maintaining organized communication and ensuring that all departmental needs were met promptly. Additionally, I utilized my experience in remote work to effectively handle administrative tasks both on-site and from a distance, which included answering emails, designing course posters, and managing inventory data remotely, thereby enhancing the department's operational efficiency. Furthermore, my typing skills were essential in managing email correspondence and inventory systems, as the role required regular and swift typing alongside accurate data entry to support various office projects effectively
- Sales AssociatemauricesJul 2019 - Dec 2020 (1 year 6 months)Increased customer satisfaction and repeat business through providing attentive and accommodating service.
Education
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- OHigh School DiplomaOsseo Senior High SchoolJan 2017 - Jan 2021 (4 years 1 month)
Projects (professional or personal)
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- StudentMinneapolis Community and Technical CollegeAug 2022 - May 2023 (10 months)- Utilized Microsoft 365 regularly to complete schoolwork and engage with classes, demonstrating proficiency in essential software tools for academic success. - Successfully navigated the challenges of remote learning, showcasing strong time management and organizational skills critical for effective online education. - Completed multiple Advanced Placement (AP) courses during the pandemic, highlighting adaptability to a virtual learning environment. - Attended Post-Secondary Enrollment Options (PSEO) courses at the University of Minnesota entirely online, enhancing academic experience and self-discipline in managing coursework remotely. - Employed proficient typing skills to efficiently complete assignments, communicate effectively wit
- OOnline StudentMinneapolis Community and Technical College, Osseo Senior High School, University of MinnesotaFeb 2020 - Current (6 years 6 months)As an Online Student, I successfully navigated the challenges of remote learning, demonstrating strong time management and organizational skills essential for effective online education. I completed multiple Advanced Placement (AP) courses during the pandemic, showcasing my ability to adapt to a virtual learning environment. Additionally, I attended Post-Secondary Enrollment Options (PSEO) courses at the University of Minnesota entirely online, further enhancing my academic experience and self-discipline in managing coursework remotely. Furthermore, my role as an online student required proficient typing skills, enabling me to complete assignments efficiently, communicate effectively with professors, and perform well on written final exams,
- OOvation Coffee Shop FundraiserOsseo Senior High SchoolJan 2018 - Feb 2020 (2 years 2 months)Provided speedy and friendly service at Osseo Senior High’s “Ovation Coffee Shop” a fundraising program for the band program.