Marco Antonio

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System engineer

Capacitateparaelempleo

Jan 2024 - Sep 2024 (9 months)

Planificación completa, amplia y profunda del proyecto, gestión de programas, finanzas y contratos y programas para mejorar a la empresa, optimizar procesos de proyectos. Crear soluciones empresariales a través de la nube, como necesidades de entrega de operaciones comerciales centradas en proyectos

System Ingeering

TCS

Jun 2022 - Dec 2022 (7 months)

At MetLife I worked in service now in terms of dealing with incidents, either low, medium, or high depending on the priority, it was a matter of checking servers, dealing with tickets, or problems related to service now or problems related to the bank or servers, making daily reports of , azure, certain alerts and dashboards that my supervisor requested in dashboards. I only saw the JD Edwards system as a concept y Azure y agiles

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Customer MetLife - Home Office

TCS TATA CONSULTANCE SERVICES

Mar 2022 - Aug 2024 (2 years 6 months)

At MetLife I worked in service now in terms of dealing with incidents, either low, medium, or high depending on the priority, it was a matter of checking servers, dealing with tickets, or problems related to service now or problems related to the bank or servers, making daily reports of certain alerts and dashboards that my supervisor requested in dashboards. I only saw the JD Edwards system as a concept, but I didn't carry out as soon as I visualized it. Analyze incidents and templates related to COBOL and review essays in meetings with certain assigned applications y BI y agiles methodologies

Equipo de remediación de EUC TCS cliente

Citibanamex

Jan 2022 - Apr 2022 (4 months)

Crear AODs y auditarlos, reproducciones, informes de grabaciones KT, saber explicar cuál es la diferencia entre SQL y Oracle y poder explicar el comportamiento de los queries en diagramas de arquitectura a través de Ab Initio, plantilla de incremento de causa, estar en reuniones, revisar , adminustracion de proyectos, azure, admon de proyectos de EUC ,informes de reuniones, comprobar el acceso a ciertas aplicaciones java igualmente Visual 2005/AS400 DB/Crystal writing y Azure y agiles

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Specialization in Project Regulation and Administration

La Salle

Jan 2022 - Apr 2022 (4 months)

Junto con mis compañeros, hacer un proyecto de mejora continua, con nuestros compañeros un diagrama de estructura organizacional que incluya director de proyecto, director de ingeniería, director de marketing, y solucion de problemas

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EUC Remediation Team TCS

Dec 2020 - Jan 2021 (2 months)

Java, Oracle, tectia,Teradata, BI y Azure y problemas

EUC Remediation Team TCS Customer

Citibanamex

Dec 2020 - Jan 2021 (2 months)

Create AODs and audit them, Playbacks, KT recordings reports, use the ab initio program for architectural design issues to interpret the behavior of some SQL queries and Oracle in architecture diagrams through Ab Initio, cause increment template, being in meetings, reviewing , genail, ,programa de azure, meeting reports, checking access to certain java applications also Visual 2005/AS400 DB/Crystal writing, starteam y BI y Azure y problemas

Monitoring area Customer

Citibanamex

Aug 2018 - Aug 2024 (6 years 1 month)

• Build interfaces and alerts through the Splunk platform and analyze server errors and queries from the AppDynamics platform, fill out onboard formats through an Excel table, create adjustment request to migrate dashboards and be attentive to assigned doubts to the applications and , agiles, metodologias azureadmon incident startups to configure certain events requested by the client, knowledge of banking tool called Splunk and App Dynamics, I learned concepts of HTML and JD Edwards focused on the area of programming for microservices, moniteoreo y Azure y agiles

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Monitoring area

Customer Citi Banamex

Aug 2018 - Nov 2020 (2 years 4 months)

Build interfaces and alerts through the Splunk platform and analyze server errors and queries from the AppDynamics platform, fill out onboard formats through an Excel table y adminsitracion de monitoreo y Azure y solucion de problemas y agiles, es genial, azure cuestiones de tecnicas

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Industrial Engineer and Mechatronics

TATA CONSULTANCE AND SERVICES TCS

Aug 2018 - Aug 2023 (5 years 1 month)

design, arquitecture and manufacturing

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SERVICES Customer MetLife

Tcs (tata consultance services),

Aug 2018 - Dec 2022 (4 years 5 months)

• At MetLife I worked in service now in terms of dealing with incidents, either low, medium, or high depending on the priority, it was a matter of checking servers, dealing with tickets, or problems related to service now or problems related to the bank or servers y Scrum Master

Área de monitoreo cliente

Citibanamex

Aug 2018 - Nov 2020 (2 years 4 months)

Construir interfaces y alertas a través de la plataforma Splunk y analizar los errores de los servidores y consultas de la plataforma AppDynamics, rellenar formatos onboard a través de una tabla de Excel, y tableros que mi supervisor realizando de gráficos de programación de lenguajes utilizando una herramienta bancaria llamada Splunk y App Dynamics, conceptos de HTML y JD Edwards enfocado en el área de programación para microservicios y BI y Azurey problemas

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TOHUANTI CONSULTORES S.A. DE C.V. – Analista de Factor Humano

TOHUANTI CONSULTORES

Oct 2017 - Feb 2018 (5 months)

Sociedad Mexicana de Transferencia de Valores y clasificación de efectivo y administración general de dólares. Generación de liquidaciones, deportaciones de saldos , azure techniques

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Human Factor Analyst

TOHUANTI CONSULTORES S.A. DE C.V.

Nov 2016 - Jan 2018 (1 year 3 months)

resoluciones de problemas

SOCIAL SERVICE

PEMEX

Jan 2016 - Current (9 years 7 months)

Support and advice on the Oracle program, implementation of the ground transportation optimizer and obtaining attendance and/or leave records for company employees.

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PROFESSIONAL INTERSHIP

El Buen Campo

Jun 2012 - Sep 2016 (4 years 4 months)

Excel management, warehouse support, assembly line, stock management, FIFO method, diagramming, process mapping, method and procedures, time and motion studies, Lean Six Sigma, Lean Manufacturing, customer service analysis, support in logistics analysis (by zip code), warehouse and assembly line support, operational cash data capture, daily inventory reports and recorder point calculation, database.

Marco Antonio

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