Marcelo Rodriguez

G

General Sales Manager

Ganas Auto Group-Long

Dec 2024 - Sep 2025 (10 months)

- Lead, coach, and develop the sales team through mentoring, goal setting, performance reviews, and ongoing one-on-one support to drive productivity and meet company standards. - Oversee sales operations by managing transactions, customer files, and escalated complaints while ensuring monthly sales targets are achieved. - Utilized Microsoft 365 tools, particularly Outlook, Excel, and Word, to organize reports, manage customer and inventory lists, and maintain accurate records, enhancing overall operational efficiency. - Handled a significant volume of email communication through Outlook, ensuring prompt and professional responses to customers and providers, which strengthened my organizational and communication skills, essential for main

W

Dealer Account Manager

Westlake Financial-Agoura

Mar 2024 - Dec 2024 (10 months)

- Directed day-to-day sales functions by handling contracts, maintaining client records, and resolving escalated issues while consistently meeting or surpassing monthly revenue goals. - Onboarded, trained, and mentored sales staff to strengthen skills, boost performance, and drive business results. - Leveraged Microsoft 365 tools, particularly Outlook, Excel, and Word, to organize reports, manage customer and inventory lists, and maintain accurate records, enhancing overall efficiency in sales operations. - Utilized Outlook for extensive email communication, ensuring prompt and professional responses to customers and providers, which reinforced my organizational, communication, and attention to detail skills—essential attributes for succ

C

Sales and Finance Manager

Car World Automotive-Los

Sep 2023 - Feb 2024 (6 months)

Oversee dealership finance operations by managing the finance department, ensuring compliance, conducting credit analysis, processing titles, and preparing financial reports for senior management. Enhance profitability and customer satisfaction by providing financing options, upselling products/services, collaborating with sales, and building strong client relationships.

G

General Sales Manager

Ganas

Jan 2020 - Aug 2023 (3 years 8 months)

- Lead, manage, and develop the sales team through hiring, training, goal setting, performance monitoring, and coaching to meet company standards and sales targets. - Gained extensive experience in compliance management, ensuring that all sales, finance, and operational processes adhered to company policies and industry regulations. - Regularly reviewed documentation and trained staff on compliance procedures, maintaining accurate records to support audits and protect the dealership’s integrity, thereby enhancing overall operational effectiveness. Additionally, I verified insurance credentials to ensure compliance with state and company requirements for financing, which further strengthened our operational integrity and customer trust in

M

Sales Manager

Mercedes Benz of

Jun 2015 - Dec 2019 (4 years 7 months)

As a Sales Manager, I was responsible for driving sales growth and managing client relationships to ensure high levels of customer satisfaction. I led a team in prospecting and lead generation efforts, utilizing CRM tools to track client engagement and manage sales operations effectively. My role involved setting sales goals and developing strategies to achieve them, while also overseeing appointment management and email support to streamline communication with clients. Additionally, I ensured compliance with state and company policies by verifying insurance credentials before delivering vehicles, which reinforced our commitment to customer safety and satisfaction. My proficiency in Microsoft 365 and Salesforce facilitated efficient data re

H

Senior Sales Consultant

Hyundai of South Jordan-South

Jan 2014 - May 2015 (1 year 5 months)

- Developed and implemented effective sales strategies to drive revenue growth and enhance customer satisfaction. - Built and maintained strong relationships with clients, providing tailored solutions to meet their needs and exceed sales targets. - Leveraged Microsoft 365 tools, particularly Outlook, Excel, and Word, to organize reports, manage customer and inventory lists, and maintain accurate records. - Utilized Outlook for efficient email communication, ensuring prompt and professional responses to customers and providers, which enhanced my organizational skills, communication abilities, and attention to detail—key competencies that contribute to success in customer support environments. - Strengthened practice management skills by

S

Project Supervisor and Floor Manager

SKY CONNECTIONS-Los

Feb 2010 - Jan 2014 (4 years)

As a Project Supervisor and Floor Manager, I oversaw daily operations, ensuring quality and efficiency across multiple projects. I worked extensively with Microsoft 365 (Outlook, Excel, and Word) to manage reports, client lists, and communication with customers and suppliers. My experience strengthened my organization, communication, and attention-to-detail skills. I’ve also been deeply involved in prospecting, marketing, and sales development, always focused on finding new opportunities and building lasting relationships. Additionally, I supported financial planning, helping set budgets, timelines, and resources to keep projects on track and profitable. While provider credentialing may not have been a primary focus, I utilized Salesforce t

Marcelo Rodriguez

About

Detail

Timeline

Résumé