Manzura Bender Fortune 100 Experienced Professional with proven track record in

Sr. Program Manager | Product Lifecycle Management

Stanley Black & Decker

Dec 2021 - Current (4 years 9 months)

Lead strategic initiatives, streamline business processes, and manage multi-year large scale programs. • Run strategy and execution of customer-facing initiatives by developing detailed project plans, while ensuring projects are delivered on time, within scope and within budget. • Identify and mitigate project risks, manage project dependencies and available resources to ensure seamless project execution. Maintain comprehensive project documentation, report on project performance and progress. • Bridge the gaps between Business and IT, provide direction to Agile teams and stakeholders, prioritize product feature backlog, elaborate on user stories for new product development and software implementations. • Delivered global SKU optimizati

Program Manager | Merchandising Operations

Lowe's Companies, Inc.

Aug 2019 - Nov 2021 (2 years 4 months)

Drove Agile Programs / Process Improvement initiatives, provided value driven solutions via heavy data analysis. • Successfully led key corporate initiatives and acquisitions impacting infrastructure of 1,800+ stores/$350M+ budget (Private Label initiative, Adjacency project, Stain Master acquisition, SF&I). • Planned and prioritized product feature backlog and development milestones, facilitated discussions, decision making and conflict resolution with stakeholders to align project expectations and goals. • As a SME, supported Financial Systems features development, mapping and testing TM1 modules. Leveraged Agile methodologies to stand up Forecast Accuracy reporting processes and automation for $70B P&L. • Worked with Business, IT, an

Program Delivery Manager | Corporate Strategy

Ryder System, Inc.

Mar 2017 - Aug 2019 (2 years 6 months)

Led cross-functional programs to drive profitability, managed project requirements, program budgets and MVP's. • Developed and implemented data tracking strategies to capture customer interactions across multiple touchpoints, enriching Customer segment data repository and process automation. • Led Business & IT teams in multiple projects with teams of 10-30 resources and budgets up to $120M. Built intake forms, led Focus Group/UAT sessions, managed post-mortem reviews for system enhancements. • Developed and prepared Strategic Plan for ERP implementation, provided project updates for Executive Management, set up financial/operational performance KPI's, while managing $5B P&L reporting cadences. • Led daily/weekly standups with stakehold

Sr Pricing Analyst | Fleet Management Solutions (FMS)

Ryder System, Inc.

Dec 2014 - Feb 2017 (2 years 3 months)

• Supported Sales and FMS division in annual pricing system updates, Fleet planning and Procurement. • Led IT to automate product offerings and pricing processes, led implementation and UAT of internal automated Pricing tool capturing flexible lease and built-in maintenance cost assumptions. • Optimized Overhead model that increased efficiency and reporting transparency by more than 86%, improved accuracy/quantitative analysis and cut previous cost misallocation and process flaws. • Supported operations and maintenance of a company's fleet via heavy data and regression analyses, supported revenue growth initiatives through RFP analysis of pricing and marketing promotional activities.

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Senior Accountant | Finance

Bacardi USA

Jun 2012 - Dec 2014 (2 years 7 months)

• Responsible for financial reporting, monthly closing processes leading to high Forecast accuracy (SAP/STC/Oracle/OSC). Led annual/monthly budgeting and forecasting processes for ~$460M Brand P&L. • Analyzed effectiveness of promotional incentives by product lines/segments globally. • Performed inventory/sales reconciliations, assisted in preparation of senior management reporting. Created automated custom-built monthly reports to support executive management decision-making. • Compiled and verified pricing data for monthly financial and operational reporting and reconciliation. Drilled into variances over established thresholds to discover and resolve root causes of performance discrepancies.

Manzura Bender

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