Manuela Gómez Martínez

I have experience in customer service; technical support; data management; back-office operations; escalation and resolution of disputes, complaints, and claims; gathering evidence for fraud reporting; and compliance with security regulations. I have conducted data and document analysis, as well as verification processes, in the healthcare, technology, and financial services sectors. I am fluent in English, a native speaker of Spanish, and have a basic knowledge of French. I am familiar with Salesforce, Microsoft Office tools, and various data management platforms. I have strong attention to detail, sound judgment, and ability to focus. I am proactive, highly organized, self-motivated, results-oriented, and highly adaptable.