Mahip Sangha

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Founder and CEO

TinyTales

Jan 2025 - Current (1 year 7 months)

• Launched and lead an innovative storytelling platform that creates personalized books and videos for children using AI-driven technology. • Oversee all aspects of business operations, including creative direction, product development, customer engagement, and strategic partnerships. • Developed a scalable content creation process using generative AI for illustrations and narrative personalization, tailored to children's interests and emotional needs. • Built and managed branding, website design, and social media presence to grow customer reach and online sales. • Successfully positioned the company at the intersection of education, entertainment, and technology. • As the founder, I personally manage all aspects of order pr

Prompt engineer

Outlier AI

Apr 2024 - May 2025 (1 year 2 months)

Designed and optimized prompts for large language models (LLMs) like GPT-4 to generate high-quality text, creative content, and task-specific outputs. • Developed structured prompt templates for applications including content generation, storytelling, data extraction, and customer service automation. • Conducted iterative testing to refine prompt performance, reduce hallucinations, and align outputs with brand voice and objectives. • Collaborated with cross-functional teams to integrate prompt workflows into digital products, marketing campaigns, and AI-driven tools. • Built prompt libraries and documentation to ensure consistency, scalability, and reusability across projects. • Stayed current with evolving prompt engineering technique

Assistant General Manager

GoodLife Fitness

Jun 2023 - Jan 2025 (1 year 8 months)

1. Provide exceptional customer service while onboarding new members and connecting with potential members. 2. Lead sales team to meet daily, monthly, and yearly sales quota. 3. Introduce new sales ideas and help grow the knowledge of fitness each salesperson has. 4. Conduct monthly reviews, sales skill assessments, and performance reviews for each salesperson. 5. Obtain new clients through various outreach methods such as referrals and giveaways. 6. Provide accurate and concise solutions on how members can incorporate fitness into their lifestyle. 7. Regularly follow up and check in with new members to ensure they are having a pleasant experience. 8. Assist in helping clients identify their fitness goals and how they can achi

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Dispatch Manager

ASL Global Logistics-Brampton,

Nov 2022 - Nov 2023 (1 year 1 month)

As a Dispatch Manager, I effectively managed and led the dispatch team to ensure the on-time pickup and delivery of shipments. I created ACE and ACI manifests for various shipments, ensuring compliance with regulations. I communicated with customs brokers to guarantee that all shipments crossing international borders were cleared promptly. Additionally, I maintained open lines of communication with multiple customers and clients to ensure their needs were met. I ensured that all logistics contracts were fulfilled on time while actively seeking new logistics opportunities. Furthermore, I communicated any discrepancies and delays to customers regarding shipments, leveraging my ability to work remotely, as many of the required software tools w

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Safety and Fleet Maintenance

AISH TRANSPORT & LOGISTICS-Etobicoke,

Aug 2021 - Nov 2022 (1 year 4 months)

In the role of Safety and Fleet Maintenance, I was responsible for ensuring that the maintenance schedules for the entire fleet were appropriately serviced at their respective intervals. I ensured that all necessary repairs were completed on all semi-trucks and trailers, and I placed, monitored, and authorized any service calls or roadside repairs as needed. Additionally, I reviewed and revised insurance and safety documents for the entire fleet, selected and hired new drivers, and ensured that all new drivers could safely operate all necessary equipment, including semi-trucks and refrigerated semi-trailers. I performed ongoing testing of both new and existing drivers to meet the company's safety standards and ensured that all safety proced

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Licensed Financial Advisor

World Financial

Nov 2017 - Aug 2021 (3 years 10 months)

• Sell insurance and financial products to individuals and businesses. • Lead, recruit, and train a team of advisors to improve sales performance. • Set and monitor team goals, providing ongoing coaching and support. • Track team sales metrics and ensure compliance with industry standards, while also processing applications and handling all necessary tasks on behalf of our customers to facilitate the approval of insurance policies. Additionally, I effectively managed remote work, as my role required me to operate from various locations, often working from my car, which enhanced my ability to connect with clients and advisors in a flexible manner.

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