Luis Fernando Carrion Filorio

Luis Fernando Carrion Filorio

About

Detail

Service Level 2 engineering support
Mexico City, Mexico

Contact Luis regarding: 
work
Full-time jobs
Starting at USD1.5K/month
groups
Networking

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • T
    Support Level 2 Engineer / Backup TeamLead
    Transatel NTT
    Jan 2023 - Aug 2024 (1 year 8 months)
    • NOC and Technical Support for Mobile Telecom Services related to IoT Automotive, IoT Consumer, IoT Industrial, Ubigi for business • Remote monitoring for portability services over Europe Union and UK for clients and partners such as Orange France, Orange Belgium, EE, China Telecom, Mobile Viking - Proximus, Bazile, etc • Incident management for MVNE, MVNA, Full MVNO, Light MVNO, for FCA (Fiat Chrysler Automobiles), Stellantis, BMW related to connectivity issues. • Management of requisitions: Judicial requisition investigation • IT services management: StreamWide (mailbox, voicebox, videobox) configuration support, RabbitMQ error proceses analisys, Catching events on webhooks failed and re-run, verification for process on dashboard re
  • T
    SystemAnalyst Engineer
    TotalPlay Communications, TPE
    Sep 2016 - May 2022 (5 years 9 months)
    • Infrastructure remote monitoring for temperature alarms, electrical failure, door alarms, fire alarms, battery alarms for sites and shelters fiber and microwave nodes • Pattern analysis for infrastructural premises, reports and problem incidents dispatch • Infrastructure and network maintenance, crew dispatch, coordinate several tasks: fiber cuts, site intrusion, schedule maintenance, maintenance windows, interoperability among various providers over shared fibers, etc. • Telemetry operations, site deployment, alarms validation and performance evaluation for all site nodes infrastructure • Follow-up day-to-day incident ticket pool tier 2 and tier 3 resolution • Fiber cut report incidents addressed with carriers, follow up and tracki
  • M
    Backup Coordinator Desk Side Support
    Merck Sharp & Dohme
    Mar 2012 - Oct 2014 (2 years 8 months)
    • Deployment for corporate operative system Windows xp / MacOS based for sales force, production plant, design office and corporate operative equipment • IT support and troubleshooting for corporate application, OS, hardware, compatibility incidents and isssued reports for headquarters at Washington Office • Networking assistance issues, corporate VPN support (Cisco, Fortinet, Juniper), LADP, CRM Field force system, Active Directory (AD DS) support • Hardware migration for production plant, force field, Medical Research Labs (MRL) coordination task with weekly advance reports • Coordinated task corporate OS migration, troubleshooting and incompatibility issues due upgrade to Windows 7 environment • Technical support over corporate VoI
  • O
    Chief Station
    OnceTV México
    May 2010 - Oct 2011 (1 year 6 months)
    • Electrical and mechanical maintenance for diesel emergency power plant (Otto Motors), peak suppressor, voltage regulator at TV broadcasting station facility in Veracruz, inspection and reports for threshold parameters over temperature, voltage levels, power transmission • Configurations and management of two power transmission units through all stages: satellite reception, power amplification, cooling system, multiplexing and broadcasting services Linux based Harris technology analog and digital broadcast power transmitters • Maintenance, alignment and monitoring of signal strength for satellite dish, LNB transceiver (latitude, longitude angle adjustment for satellite azimuth location) • Maintenance windows parameters change and corre
  • E
    Tech support
    ELGA Importadores S. C.
    Aug 2004 - Dec 2009 (5 years 5 months)
    • Database admin bovine livestock, Lotus Approach DB • Database migration Lotus to Oracle platform • Corporate website support • office management • •
  • D
    Service engineer
    Delpech Communications S. A. de C. V.
    Sep 2001 - Mar 2004 (2 years 7 months)
    • Auxiliary engineer for line sight microwave site survey and calculations over transmission over Pathloss engineering application • AutoCAD blueprints management station rack and electrical lines • Site surveying technical memoir on site • Electrical Maintenance on site, voltage levels on battery banks array, ground array inspection, site inspection
  • M
    Tech support
    Mexicana de Software S. A. de C. V.
    Aug 1999 - Jul 2001 (2 years)
    • IT support on site • Workstation assembly • Software installation • Phone support • Biometric fingerprint configuration, installation and support • Novell Netware printing enviroment support
  • T
    Tech computer
    Tienda de Equipos de Cómputo CybermileniumS. A. de C. V.
    Aug 1997 - May 1999 (1 year 10 months)
    • assembler • Computer salesman • Tech support on store, workshop, client's office, phone support and troubleshooting • ASPEL SAE installation, configuration and support
Education verified_user 0% verified
  • I
    Communications electrical and electronics engineer Engineering degree
    IPN ESIME Zacatenco
    Aug 2002 - Jan 2008 (5 years 6 months)
  • C
    CCNA training
  • I
    ITIL IT Service Management PEOPLE Cert Satellital Telecomms Networking VSAT OSHA 10 hour Constrution Safety LMS Radio