Result-driven skilled Technology Professional with 19 years expertise in administering IT enterprise environments. Extensive experience with different software and hardware platforms with emphasis on Change Management, Wintel, VMware and Citrix Administration, Data Center Management, IT Service Delivery Management, Active Directory Administration, Windows Server Administration, Help Desk Administration, Managed Operations and Technical Delivery Team Environment. Capable of effective communication between all departments, staff and others involved in Service Delivery in different multinational companies. Distinctive Aptitudes: Highly effective for Pressure Work and Multitasking Activities, Results-Oriented, Dynamic, Easy-Fast Learner, Analytic mindset, Good Communication (Written/Verbal) skills, Leadership abilities, Self-studying, Disciplined, Responsible, and Work Compromised. Areas of expertise include: • Change Management ◦ Implementation Management • VMware Administration ◦ Desktop & On Site Support Management • Citrix Administration ◦ Help Desk Management • Wintel Administration ◦ Inventory Control (HW & SW) • Capacity Planning ◦ Backup Control • Migrations ◦ Client/Server • Infrastructure ◦ Consulting • Service Delivery ◦ Training • HP Server Hardware & Software ◦ People Management • Remote Infraestructure Management ◦ Mentoring new employees • Data Center Management ◦ Leading people
