Luis Caipa  new_releases

Experienced Bilingual Finance Team Leader with a degree in Marketing Management and over 5 years of expertise across Accounts Receivable (AR), Accounts Payable (AP), Operations, Expenses, Payment Scheduling, Payment Allocation, Clearing, Account Reconciliation, Billing, Cash Application, Invoicing, Claims & Disputes, Contract Settlements, Credit & Collections, Factoring, Confirming, Customer Service, Software Support, and Sales. Fluent in English (C1) and Spanish, with a proven track record in managing end-to-end financial operations across multiple international markets including the United States, Canada, Australia, New Zealand, and Japan. Demonstrated leadership in process migration, automation, system implementation, and cross-functional collaboration. Recognized for training team members, improving operational efficiency, and delivering high customer satisfaction. Proficient in financial tools and ERPs such as SAP, Salesforce, Dynamics 365, Radian Invoicing, DBeaver, SQL, Apex, and Cybersource; productivity and communication tools including Outlook, Excel, Word, PowerPoint, OneDrive, OneNote, Teams, Zoom, and Webex; as well as remote support platforms like LogMeIn, TeamViewer, AnyDesk, Oracle VM VirtualBox, and Citrix ShareFile. Additional systems knowledge includes Kronos, Siebel, CMS, Genesys, and iCoach.