Lucía Torres

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Executive Virtual Assistant

Knockout Digital Ltd

Jan 2023 - Current (3 years 6 months)

Provide high-level virtual support to the Head of Creative and Head of Platforms, managing calendars, meeting agendas, travel itineraries, and expense reconciliation. Handle inboxes with over 150+ weekly communications; triaged, drafted responses, and escalated priority items. Coordinate cross-functional projects between creative, platform, and client-facing teams, ensuring timely execution of deliverables. Pull weekly reports on content performance across Facebook, TikTok, and Instagram; compiled key insights into visual reports using Google Slides and Excel to support decision-making and campaign planning. Oversee project task tracking using Notion and Google Workspace, helping maintain clear workflows and accountability. Support internal

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Marketing & Admin Assistant

Knockout Digital Ltd

Jan 2022 - Jan 2023 (1 year 1 month)

Collaborated with internal HR and marketing leads to support employer branding through social media content, career site updates, and employee event coordination. Assisted with internal training content creation and event planning, helping boost team morale and retention. Handled email correspondence, drafted professional communications, and proofread internal documents to ensure alignment with brand tone. Managed vendor relationships and assisted in tracking budgets for both internal and external events. Additionally, my experience with remote work for a Tel Aviv-based company enhanced my ability to communicate effectively across different time zones and foster collaboration in a virtual environment. Furthermore, I contributed to logistics

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Ssr Designer (Accessories Department)

Infinita Moda

Jan 2021 - Jan 2022 (1 year 1 month)

Communications Collaborator

Ashoka

Jul 2019 - Current (7 years)

As a Communications Collaborator, I played a key role in developing and implementing communication strategies that enhanced internal and external stakeholder engagement. I collaborated with various teams to ensure consistent messaging and effective dissemination of information. Additionally, I assisted the team remotely, demonstrating my ability to maintain productivity and communication across distances, which contributed to the overall success of our projects. Furthermore, I performed data entry tasks as part of my communications role, ensuring accurate record-keeping and facilitating smooth information flow within the team.

Print Designer

freelance

Jan 2019 - Jan 2021 (2 years 1 month)

Como diseñador gráfico especializado en impresión, fui responsable de crear diseños visuales atractivos y funcionales que cumplieran con las necesidades del cliente. Trabajé en estrecha colaboración con los clientes desde la fase de ideación y desarrollo de conceptos hasta la finalización del producto, asegurando que cada diseño reflejara su visión y objetivos. Además, gestioné relaciones con los clientes a lo largo de todo el proceso, lo que facilitó una comunicación efectiva y contribuyó al éxito de las ventas.

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Customer Service Representative

TELEPERFORMAN CE

Jul 2018 - Nov 2019 (1 year 5 months)

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Event Planner

Jun 2014 - Jun 2018 (4 years 1 month)

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