With 7+ years of expertise in project management, business analysis, and process optimization, I help organizations leverage technology to streamline operations and improve decision-making. I’ve led Salesforce implementations and enhancements across different business areas, including marketing, sales, and customer support, delivering solutions that increase engagement, improve performance tracking, and optimize processes.
My experience spans managing cross-functional Agile teams, defining user stories and roadmaps, designing actionable dashboards, and ensuring stakeholder alignment. I bring hands-on skills in Python, Salesforce, SQL, Power BI, Tableau, Azure DevOps, Monday and Confluence to deliver data-driven insights and measurable results.
🔷 Key Skills & Expertise
• CRM & Salesforce Expertise: End-to-end Salesforce implementations, dashboard/KPI design, automation, adoption strategies.
• Project Management: SAFe framework, Agile (Scrum, Kanban), Waterfall, Hybrid, MoSCoW, Critical Path Method (CPM).
• Tools & Software: Salesforce, Jira, Azure DevOps,
Monday.com, Power BI, Tableau, Google Workspace.
• Team Leadership: Managed small (3–5), mid-sized (6–15), and large (15+) distributed teams.
• Business Analysis & Roadmapping: User stories, backlog management, Work Breakdown Structure (WBS), Story Points & Velocity Tracking.
• Multi-Project Delivery: Skilled at prioritizing initiatives, delegating effectively, and driving automation to improve efficiency.
• Data & Reporting: Designing executive dashboards, actionable KPIs, and comparative analytics for strategic decision-making.
I thrive at the intersection of business needs and technology, enabling organizations to turn challenges into scalable, sustainable solutions.
