I am a multilingual Operations, Project Management, and Executive Support professional with 15+ years of experience supporting international clients, coordinating projects, optimizing business operations, and delivering exceptional customer experiences across multicultural environments.
My professional background combines Operations Coordination, Project Coordination, Customer Success, Administrative Support, and Stakeholder Management. Throughout my career, I have worked in fast-paced, customer-focused environments where organization, communication, problem-solving, and relationship management were essential to achieving business goals and maintaining high service standards.
Complemented by the Google Project Management Certificate, I bring a structured and results-oriented approach to planning, execution, stakeholder communication, process improvement, and business operations. I have experience coordinating priorities, optimizing workflows, monitoring KPIs, supporting cross-functional teams, and contributing to continuous improvement initiatives.
Having lived and worked in different countries, I have developed strong intercultural communication skills, adaptability, and the ability to build positive relationships with clients, colleagues, and stakeholders from diverse backgrounds. I thrive in international and remote work environments where collaboration, professionalism, and attention to detail are essential.
Fluent in Portuguese and English (C1), with advanced Dutch and conversational Spanish, Italian, and French, I bring a global mindset and customer-centric approach to every role and project.
Core Areas of Expertise:
• Executive Support
• Operations Coordination
• Project Management
• Project Coordination
• Process Improvement
• Business Operations
• Stakeholder Management
• Customer Success
• Administrative Support
• Client Relationship Management
• Cross-Functional Collaboration
• KPI Tracking & Reporting
• Workflow Optimization
• Continuous Improvement
Open to remote and international opportunities in Executive Support, Operations Coordination, Project Coordination, Customer Success, and Business Operations.
