Master on Business Administration, Specialist in Telecommunications and Informatics, B.A. in Electronic Engineering.
I worked as Technology, Operations and Systems Manager for 10 years, leading all technological and systems enterprises that were required for the daily operation of the business, as well as product creation, service marketing, and tech products focused on client service.
I have more than 12 years of experience in Commercial Management and Client Scouting, the creation of commercial strategies that allowed for sales growth and the accomplishment of goals, leadership in sales teams and training in negotiation and client management abilities. Product development, and team training, achieving commercial budgets.
Thorough knowledge and experience in Cloud computing private and public (AWS, Azure, GCP), Data centers, information security, and TI. Speaker in tech forums in Guatemala, Colombia, El Salvador, Honduras and Costa Rica, consultant in new tech adoption, IT and digital transformation processes. Creator of Tigo Cloud in Central America. B2 English Level.
I have solid knowledge in the management of commercial, technological, operational and strategic projects focused toward client satisfaction, analytic capacity, identifying improvement opportunities within processes and looking for alternatives to problem solving. Through my strengths in IT, I am able to ensure proposals that carry value, are winning for the organization, and generate positive impact in profitability.
Excellent interpersonal relations.
