As an IT Systems Administrator at tyntec, I leverage my computer engineering and telecommunications backgrounds and skills in multiple systems and platforms to ensure the optimal performance and security of the company's hardware and internal systems. I have over four years of experience in this role, and I enjoy providing efficient and reliable support to the internal users and stakeholders, always with a smile.I worked as a trainee Systems Administrator at the same company for a year, where I gained valuable knowledge and experience in troubleshooting hardware and systems. I also have a strong research and development background, having been a Student Researcher in Brazil at LESC - Laboratório de Engenharia de Sistemas de Computação for three years. There, I contributed to the creation and improvement of speech recognition and synthesis platforms on embedded systems, VOIP, as well as network's packet analyzer plugins for Wireshark. My goal is to continue learning, applying new technologies and solutions that enhance the quality and efficiency of IT systems and services.
