Luis Alberto Raymundo Chacaltana

Luis Alberto Raymundo Chacaltana  new_releases

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Manager | CRM | Business Intelligence | Innovation | Customer Experience | Teaching | Entrepreneurship Mentor
Lima, Peru

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Résumé


Jobs verified_user 0% verified
  • Universidad  Peruana de Ciencias Aplicadas
    Part-time Professor public Remote experience
    Universidad Peruana de Ciencias Aplicadas
    Mar 2022 - Current (3 years 4 months)
    - -Teaching in modular programming learning course using C++: Programming I. - -Teaching in object-oriented programming learning course using C++: Algorithms. - -Mentor at 28Hglobal 2022, entrepreneurship contest with innovative ideas.
  • Cheil
    Field Force Operation Manager
    Cheil
    Mar 2021 - Sep 2022 (1 year 7 months)
    -Coordination with promotional agencies auditing the billing processes for the Mobile division. -Management of the budget of operating expenses corresponding to the developer. -Review and renewal of the contracts of the promotion agencies. -Optimization of operational processes seeking cost efficiency.
  • UTP Universidad Tecnológica del Perú
    Part-Time Professor public Remote experience
    UTP Universidad Tecnológica del Perú
    Mar 2020 - Current (5 years 4 months)
    -Teacher of learning business applications using MS-Excel: Advanced Business Excel. -Teacher of business development using digital applications: Digital Business. -Advice on research projects that lead to obtaining a bachelor's degree at the Faculty of Business and Administration. -President of the Comitte to support research projects to obtaining a bachelor's degree at the Faculty of Business and Administration.
  • G
    CRM Manager
    Grupo Cirsa
    Jan 2018 - Feb 2021 (3 years 2 months)
    -Creation of the Cirsa loyalty club in Peru. -Segmentation of RFM clients. -Generation of loyalty strategies focused on value segments.
  • Centrum PUCP
    Business Intelligence Professor
    Centrum PUCP
    Mar 2017 - Jun 2017 (4 months)
    - Part-time Professor -Professor of the Business Intelligence Diploma. -Professor of the Business Intelligence extension course.
  • Telefónica Perú
    Business Intelligence Executive
    Telefónica Perú
    May 2009 - Feb 2017 (7 years 10 months)
    - In charge of Business Intelligence projects working in multi-disciplinary teams such as Marketing, IT, World-class suppliers, and Corporate BI in Madrid. -Lead Real-Time and Marketing Automation projects create campaigns that reduce the operational work by 20% with a US$ 4,300,000 budget. -Launched a “Network Disruption Detection” dashboard. First innovator Project using Twitter data with Network area. -Increased use of Priority app in 10%, Salesforce helped to understand customer preferences with analytics reports. -Created 30 metrics from the Facebook fan page in order to make a digital customer profile. -Lead a Campaign Development Project. Coordinating with suppliers and business users in order to generate the campaigns for Upsell and
  • SIV.AG
    Software Developer
    SIV.AG
    Jan 2004 - Apr 2004 (4 months)
    -Reduction of the time of the construction of the programs in 30%, by means of the development of a tool that allows optimizing the use of project source code. -Programming in Java.
Education verified_user 0% verified
  • EGADE Business School
    Strategic Digital Transformation public Remote experience
    EGADE Business School
    Apr 2021 - Jul 2021 (4 months)
    -Digital Transformation
  • Alibaba
    LATAM Fundamentos & Devops en Alibaba Cloud public Remote experience
    Alibaba
    Dec 2020
    - LATAM Día de Alibaba Cloud
  • The Interaction Design Foundation
    Psychology of E-commerce: How to sell Online public Remote experience
    The Interaction Design Foundation
    Sep 2020 - Nov 2020 (3 months)
  • The Interaction Design Foundation
    Creativity public Remote experience
    The Interaction Design Foundation
    Aug 2020 - Sep 2020 (2 months)
  • Pacific Business School
    Customer Experience
    Pacific Business School
    Jul 2019 - Sep 2019 (3 months)
  • Pontificia Universidad Católica del Perú
    Design, Develop and Marketing for Technological Products
    Pontificia Universidad Católica del Perú
    Oct 2017 - Dec 2017 (3 months)
  • International Scrum Institute
    Scrum Master
    International Scrum Institute
    Jul 2017 - Sep 2017 (3 months)
  • EGADE Business School
    Master Business Administration
    EGADE Business School
    May 2014 - May 2016 (2 years 1 month)
    -Yale SOM - Innovation and Value Creation 2015 -Summer Class 2015: Doing Business in China: Tsinghua University (Beijing, China) & Fudan University (Shanghai, China)
  • Pontificia Universidad Católica del Perú
    IT Engineering
    Pontificia Universidad Católica del Perú
    Aug 1994 - Jul 2001 (7 years)
Projects verified_user 0% verified
  • G
    Loyalty Club
    Grupo Cirsa
    Jan 2018 - Feb 2021 (3 years 2 months)