Lizeth Hidalgo

Lizeth Hidalgo

About

Detail

Customer Service Specialist Operations Analyst Operations Procurement freight prices
Guadalajara, Jalisco, Mexico

Contact Lizeth regarding: 
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Full-time jobs
Starting at USD1.5k/month
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Internships
Starting at USD900/month
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Finding candidates
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Finding mentors

Timeline


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Education

Résumé


Jobs verified_user 0% verified
  • C
    Airfreight Representative & Operations
    Courier Network
    Sep 2024 - Current (1 year 9 months)
    1. Shipment Coordination Description: Manage the planning and coordination of international airfreight shipments, ensuring timely delivery and compliance with customs regulations. Responsibilities: • Organize pickups and deliveries. • Confirm flight details and routes. • Maintain communication with airlines and freight agents. 2. Documentation Management Description: Prepare and review the necessary documents for airfreight transportation, including airway bills (AWB), commercial invoices, IMDG and certificates of origin. Responsibilities: . • Verify the accuracy of documentation. • Ensure compliance with international regulations. • Efficiently handle both digital and physical documents. 3. Customer Service Description: Pr
  • Kuehne + Nagel
    Air Logistics Customer Care Specialist
    Kuehne + Nagel
    Jan 2021 - Oct 2023 (2 years 10 months)
    1.- Integrated Air Operations Management - Coordination of exports/imports of technological, automotive and dangerous goods (IMDG) products, ensuring regulatory compliance and on-time deliveries. - End-to-end supervision of shipments: from pick-up to final delivery, optimizing deadlines and resolving incidents. 2.-Strategic Tracking & Communication - Real-time cargo monitoring through ERP systems and digital platforms, generating status reports for customers and internal teams. - Central point of contact for urgent queries, proactive contingency management and claims resolution, increasing satisfaction rates. 3.- Documentation and Compliance - Preparation and verification of critical documentation (HAWB/MAWB, certificates o
  • Barista trainer
    • Starbucks México
    Aug 2016 - Jan 2020 (3 years 6 months)
    • Personal attention, specialty suggestions and taking of beverage and food orders from customers. • Supervision and training of other baristas in the professional handling of the coffee machine and in the preparation of specialties. • Training courses to develop barista skills. • Preparation of coffee-based beverages, juices, smoothies, cappuccinos, lattes, frappes, etc. • Assistance to customers on available products and attentive order taking. • Evaluating the work of the baristas in charge, to ensure that they master the different specialized techniques. • Professional handling of the espresso machine, loading, unloading and maintenance of the machine. • Experience interacting with customers in Drive Thru and Sales. . Dai
Education verified_user 0% verified
  • C
    Bachelor in International Business
    Centro Universitario de Ciencias Económicas y Administrativas (CUCEA)
    Feb 2016 - Oct 2021 (5 years 9 months)
  • L
    Forwarder Certification
    LobrAco Akademie
    Feb 2023 - Aug 2023 (7 months)