Liseth Mariel Ruiz Chang

Liseth Mariel Ruiz Chang

About

Detail

Technical Onboarding & Customer Success | Business & Operations | KYC/AML | Finance & Marketing | CPA | MBA | AMLCA | Project Management
Colombia

Contact Liseth regarding: 
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Full-time jobs
Starting at USD2.5k/month

Timeline


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Résumé


Jobs verified_user 0% verified
  • Banco Latinoamericano de Comercio Exterior SA Bladex
    Senior Commercial Advisor
    Banco Latinoamericano de Comercio Exterior SA Bladex
    Feb 2025 - Sep 2025 (8 months)
    — Managed a high-value portfolio of institutional and commercial clients across Latin America, driving strategic growth and ensuring long-term retention through tailored financial solutions. — Structured complex cross-border financial proposals, aligning client operational needs with institutional risk appetite and international regulatory frameworks. — Performed in-depth financial and structural analysis of international corporations to facilitate critical credit and working capital financing decisions. — Engineered a bespoke data organization system to streamline a Vice President’s portfolio, transforming unstructured client information into a high-performance tracking and reporting dashboard. — Served as a strategic consultant for client
  • Banco Latinoamericano de Comercio Exterior SA Bladex
    Onboarding & Customer Service and Compliance Specialist
    Banco Latinoamericano de Comercio Exterior SA Bladex
    Mar 2022 - Feb 2025 (3 years)
    — Orchestrated the end-to-end Technical Onboarding journey for institutional and commercial clients around the world, ensuring a seamless transition into complex banking ecosystems while maintaining 100% data integrity. — Led large-scale digital migrations, accurately structuring client profile data for system ingestion utilizing JSON-based logic to ensure compatibility across platforms. — Acted as a Solutions Designer, engineering automated workflows that integrated multifaceted customer data via internal APIs, significantly reducing manual entry errors. — Leveraged CRM platforms (Salesforce) to track onboarding milestones and optimize internal communication between the product and operations teams. — Managed remote software setups and tec
  • Hana Bank
    Loan Officer
    Hana Bank
    Sep 2020 - Mar 2022 (1 year 7 months)
    — Managed the end-to-end operational lifecycle for high-volume loan disbursements and collections, ensuring 100% accuracy in regulatory filings and systematic workflow execution. — Designed and executed a strategic emergency moratorium framework during the COVID-19 pandemic, stabilizing client portfolios through agile process adaptation and system updates. — Optimized vendor reconciliation workflows and financial operations, improving institutional cash flow management and reducing administrative friction. — Collaborated with cross-functional departments to ensure that operational processes mirrored evolving regulatory requirements, acting as a bridge between legal policy and technical execution.
  • Hana Bank
    Compliance Assistant
    Hana Bank
    Jul 2019 - Sep 2020 (1 year 3 months)
    — Automated and streamlined compliance workflows for institutional onboarding, integrating Anti-Money Laundering (AML) standards into a high-efficiency digital environment. — Applied SQL logic and data analysis to troubleshoot discrepancies within institutional databases, ensuring 100% accuracy and integrity in regulatory reporting. — Championed Customer Success by facilitating the seamless integration of clients into compliant, automated workflows, minimizing operational risk during the initial system adoption phase. — Managed structured data frameworks for international compliance (FATCA/CRS), ensuring that data-driven reporting met global technical standards for transparency and accuracy. — Conducted comprehensive compliance audits and r
  • Scotiabank
    Sales and Services Representative
    Scotiabank
    Jul 2016 - Jul 2019 (3 years 1 month)
    — Orchestrated the digital onboarding and migration of personal banking clients into the institution’s ecosystem, driving high-rate adoption of digital banking platforms and integrated mobile services. — Leveraged Salesforce CRM to manage complex client lifecycles, utilizing data-driven insights to provide strategic commercial advising and optimize internal communication. — Designed and implemented process improvements for daily banking operations, reducing operational friction and enhancing the efficiency of customer service workflows. — Facilitated technical training and knowledge transfer for both clients and internal staff, acting as a Subject Matter Expert (SME) on digital banking features and system troubleshooting. — Served as a stra
  • Scotiabank
    University Professional Practice -RRHH
    Scotiabank
    Apr 2016 - Jul 2016 (4 months)
    — Supported recruitment and administrative tasks for HR. — Assisted with employee onboarding and personnel documentation
  • BDO Panamá
    Accounting Outsourcing – Professional Practice
    BDO Panamá
    Oct 2013 - Dec 2013 (3 months)
    — Assisted in preparation of financial statements. — Supported tax form submissions (ITBMS). — Recorded accounting entries in Peachtree. — Supported vendor payments and reconciliations.
  • T
    Professional Practice - Human Resoures Department
    Towerbank International Inc
    Apr 2012 - Jul 2012 (4 months)
    — Supported payroll processes and HR administration. — Assisted in maintaining employee records and documentation.
Education verified_user 0% verified
  • EUNCET Business School
    Specialized Master’s in Financial Management
    EUNCET Business School
    Oct 2024 - Mar 2026 (1 year 6 months)
  • The George Washington University, School of Business
    Specialization in Finance Management
    The George Washington University, School of Business
    Oct 2024 - Mar 2026 (1 year 6 months)
  • ADEN University
    Master's in Financial Management
    ADEN University
    Oct 2024 - Mar 2026 (1 year 6 months)
  • Florida International University
    Certificate, Anti Money Laundering
    Florida International University
    Jan 2024 - Dec 2025 (2 years)
    FIBA–AMLCA Certification in Anti-Money Laundering
  • C
    Certified Public Accountant
    Oct 2023
    Certified Public Accountant in Panama
  • I
    IPMA
    IPMA
    Jan 2023
  • Universidad Católica Santa María La Antigua
    Associate's degree, Accounting
    Universidad Católica Santa María La Antigua
    Jan 2020 - Dec 2023 (4 years)
    Accounting Degree
  • Universidad Católica Santa María La Antigua
    Master of Business Administration MBA
    Universidad Católica Santa María La Antigua
    Jan 2018 - Dec 2020 (3 years)
  • Universidad Católica Santa María La Antigua
    Associate's degree, Marketing
    Universidad Católica Santa María La Antigua
    Jan 2014 - Dec 2017 (4 years)
    Marketing Degree
  • I
    Bachelor's degree, Accounting
    Instituto Panamericano
    Jan 2008 - Dec 2013 (6 years)
Projects (professional or personal) verified_user 0% verified
  • E
    Entrepreneurship
    Sep 2025 - Current (10 months)
    — Architected and scaled the operational and financial infrastructure of a multidisciplinary creative academy from the ground up, ensuring 100% alignment between business goals and execution. — Engineered a digital onboarding system utilizing no-code automation and Google Workspace to streamline student enrollment, data collection, and administrative workflows. — Designed and governed the Customer Success lifecycle, developing comprehensive policies for enrollment, cancellations, and data privacy to ensure a seamless client experience. — Performed advanced financial modeling and data analysis to establish pricing structures, manage procurement budgets, and set monthly growth targets for the studio. — Led the creative and technical branding