Linda Nyakio Mungai
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Linda Nyakio Mungai

Linda Nyakio Mungai

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Nairobi County, Kenya
Contact Linda regarding: 
Flexible work
Starting at USD400/hour
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Internships
Starting at USD300/month
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Networking

Timeline

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Project (professional or personal)

Résumé

Jobs verified_user 0% verified
  • N
    Financial Consultant
    Ngao Credit Limited
    Jan 2025 - Mar 2025 (3 months)
    • Provide tailored financial solutions including personal loans, business financing, and asset loans. • Analyse customer financial data to offer strategic advice and customized financing options. • Implement tech-driven financial models to improve service efficiency and client satisfaction. • Maintain strong client relationships by offering excellent customer service and guidance. • Leveraged AI tools such as ChatGPT and Gemini to draft client communication templates and loan advice summaries, ensuring that financial content was tailored to meet diverse customer profiles. • Supported marketing efforts by collaborating with digital teams to generate content ideas for social media campaigns focused on loan products, enhancing
  • M
    Education Technology Specialist
    Mac and More Solutions
    Mar 2024 - Jun 2024 (4 months)
    • Designed and implemented technology-based learning solutions to enhance digital education. • Trained educators and students on the use of digital tools and platforms for online learning. • Provided technical support for education software, ensuring seamless integration and use. • Researched and recommended emerging EdTech trends to improve learning experiences. • Integrated AI tools such as ChatGPT, Gemini, and Claude to develop educational content, automate lesson plan drafts, and generate student support materials, enhancing the overall learning experience. • Designed and tested interactive eLearning modules using AI-enhanced scripts and explainer content tailored to learners’ needs, ensuring engagement and effectiveness
  • N
    Web and Mobile App Developer
    NextGen Innovations
    Jan 2024 - Dec 2024 (1 year)
    • Migrated legacy systems to cloud-based infrastructure, reducing operational costs by 25%. • Conducted client training sessions to ensure efficient system use.
  • Kenya Electricity Generating Company
    ICT Officer
    Kenya Electricity Generating Company
    May 2022 - Aug 2022 (4 months)
    Network Configuration & Management Set up and maintained LAN/WAN infrastructure Assisted in router and switch configuration Performed network troubleshooting and diagnostics System Administration Supported Windows and Linux-based systems Performed software installation, updates, and patches Monitored system performance and security Technical Support Provided first-line IT support to staff Logged and resolved hardware/software issues Assisted in user account management and access controls Cybersecurity Awareness Participated in risk assessment exercises Assisted in implementing basic security protocols Gained exposure to data protection best practices IT Asset Management Maintained hardware
Education verified_user 0% verified
  • A
    Certificate in Computer Packages
    Achievers College
    Feb 2019 - Mar 2019 (2 months)
  • T
    Bachelor of Science
    The Co-operative University of Kenya
    Jan 2019 - Jan 2023 (4 years 1 month)
  • K
    Kenya Certificate of Secondary Education
    Kyeni Girls' High School
    Jan 2015 - Jan 2018 (3 years 1 month)
Projects (professional or personal) verified_user 0% verified
  • E
    E-commerce Website
    Aug 2024 - Mar 2025 (8 months)
    As part of my role in supporting an eCommerce website, I effectively utilized AI-powered tools and digital marketing strategies to enhance operations, improve customer engagement, and drive sales. 🔹 Leveraged ChatGPT, Gemini, and Claude (AI Assistants) to generate compelling, SEO-friendly product descriptions and blog content, significantly increasing site visibility and conversion rates. Developed smart, automated response templates and chatbot dialogue to enhance customer service and response times. Drafted personalized newsletters, promotional emails, and customer onboarding messages to boost engagement through targeted email campaigns. 🔹 Utilized Google Veo 3 (AI Video Creation) to produce product showcase videos, explainer videos,
  • S
    System Security Management Tool
    Aug 2024 - Mar 2025 (8 months)
    As part of enhancing digital security infrastructure, I contributed to or managed a System Security Management Tool with the following features and technologies: - **Threat Detection & Response Automation:** Implemented or utilized AI-driven tools to monitor system activity, detect anomalies, and automate incident response for faster resolution. - **Access Control & User Monitoring:** Designed or managed role-based access systems to restrict unauthorized access. Monitored login behavior and usage patterns to prevent breaches. - **Data Encryption & Secure Transmission:** Ensured sensitive data was encrypted in transit and at rest using secure protocols and encryption standards (e.g., TLS/SSL, AES). - **System Auditing & Compliance:**
  • E
    Educational App Development
    Aug 2024 - Mar 2025 (8 months)
    Designed an Ionic-based app for interactive learning with real-time quizzes and progress tracking. Built a responsive platform using Angular and PHP, integrating secure payment solutions. Developed a monitoring tool to track system activities, reducing downtime by 30%. Additionally, I integrated AI and digital tools to enhance educational experiences, leveraging various technologies to streamline content creation and engage diverse audiences effectively. 🔹 ChatGPT, Gemini & Claude (AI Assistants) Utilized these AI tools for curriculum development by generating lesson plans, quizzes, and learning activities aligned with educational objectives. Provided personalized learning support to students by creating tailored study aids, summaries,