Lina Ramirez Bautista
Lina Ramirez Bautista

Lina Ramirez Bautista

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Detalle

Fundación Universitaria Internacional de La Rioja - UNIR
Bogota, Colombia

Contacta a Lina con respecto a: 

work
Empleos de tiempo completo
Desde COP6.5M/mes ~USD1.6k/mes
Trabajo flexible
Desde COP32k/hora ~USD7.91/hora
person_search
Encontrar candidatos
connect_without_contact
Encontrar mentores
Encontrar cofundadores
groups
Generar redes (networking)

Línea de tiempo


work
Trabajo
school
Educación
2019
Hoy

Résumé


Trabajos verified_user 0% verificado
  • Teleperformance Spain
    Operations Manager
    Teleperformance Spain
    Ene 2023 - Actual (2 años 6 meses)
    Lead with a focus on operational excellence, ensuring client satisfaction and program profitability. Manage and develop a high-performing team, consistently surpassing performance targets and maintaining the highest quality standards. Optimize workflows and strengthen client relationships by implementing strategic initiatives, driving continuous improvement, and delivering exceptional results.
  • Teleperformance Spain
    Team Supervisor
    Teleperformance Spain
    May 2020 - Ene 2023 (2 años 9 meses)
    Oversees daily operations to ensure seamless workflows, with a focus on maintaining high standards of quality and productivity. Leads a dedicated team, providing guidance and support to achieve both individual and collective goals. Monitors performance closely, implementing targeted improvements to consistently meet and exceed expectations. Fosters a collaborative environment where team members thrive and contribute to overall success.
  • Sitel
    Customer Services Agent
    Sitel
    Sep 2019 - May 2020 (9 meses)
    Delivered high-quality customer service, consistently meeting or exceeding targets
    in customer satisfaction, call resolution, and quality assurance.
    Expertly handled escalated calls, resolving issues effectively and turning dissatisfied
    customers into loyal clients.
    Utilized Zendesk, Bliss, Jira, and other tools to manage customer interactions across
    multiple channels, ensuring a seamless customer experience.
Educación verified_user 0% verificado
  • UNIR
    Student
    UNIR
    Ene 2020 - Dic 2020 (1 año)
  • L
    Diplomado en Marketing Digital
    LCI
    Ene 2019
  • LCI Bogotá
    Diplomado, Marketing digital
    LCI Bogotá
    Ene 2019