Liliana Margarita Prieto Diaz Senior Product Manager | Digital Transformation |

Information Technology Product Manager

Dell Technologies

Feb 2022 - Feb 2025 (3 years 1 month)

Responsible for leading product strategy and development in the DSA Quote-to-Order area, with strong focus on product functionality, quoting process, and user experience. Key Responsibilities • Defined and aligned product strategy with business objectives and corporate vision. • Drove the end-to-end product lifecycle, from discovery and prioritization to delivery and adoption. • Partnered with architects, engineers, and UX teams to ensure usability, scalability, and design consistency. • Coordinated across cross-functional teams to align business needs with technical solutions. • Collected and analyzed customer, business, and support team feedback to shape requirements, manage RTB (Run-the-Business) backlog, and deliver continuous improveme

Software Specialist II - IT Product Owner

ADP Brazil Labs

May 2021 - Feb 2022 (10 months)

Product Owner – MX CEO (Center of Excellence) Responsible for enabling the Next Generation Payroll HCM system in the Mexican market, ensuring localization, compliance, and seamless payroll integration. Key Responsibilities • Managed the product backlog and prioritized features to meet local market requirements. • Oversaw implementation and delivery of localized solutions for the Lifion HCM platform. • Ensured seamless integration of the NextGen Payroll Pi Calculation Engine. • Partnered with stakeholders, engineering teams, and clients to align business needs with technical execution. • Delivered high-touch, “white-glove” services to customers, ensuring adoption and satisfaction. Key Achievements • Market Localization: Successfully adapted

eCommerce Advisor - Roadmap Project Manager

Dell Technologies

Feb 2019 - May 2021 (2 years 4 months)

Project Manager – Dell.com Experience Led large-scale B2C and B2B initiatives on Dell.com, one of the company’s highest-revenue platforms, driving digital campaigns, compliance projects, and site-wide modernization. Key Responsibilities • Managed end-to-end delivery of strategic web projects, ensuring scope, budget, and deadlines were met. • Partnered with cross-functional teams (marketing, engineering, UX, and compliance) to launch campaigns and implement regulatory requirements. • Oversaw migration and modernization of core site components to PCF (Pivotal Cloud Foundry). • Coordinated with global stakeholders to support enterprise-level compliance and security initiatives. Key Achievements • High-Impact Campaigns: Delivered Dell.com’s top

eCommerce Advisor - Project Manager / Track Lead

Dell

Mar 2018 - Jan 2019 (11 months)

Led global e-commerce initiatives for Dell.com, managing content operations, digital launches, and process improvements across multiple platforms. Key Responsibilities • Directed global content efforts for Dell.com releases and product launches, from creation to globalization. • Maintained continuous communication with product owners, developers, project managers, and business stakeholders to ensure alignment and timely delivery. • Managed content using Microsoft SharePoint and Dell’s Content Studio, RTB activities via Salesforce, and IT project tracking with Team Foundation Server. • Defined and implemented new governance processes and portal for streamlined content and release management. Key Achievements • PC as a Service Program (PCaaS)

eCommerce Senior Project Lead

Dell

May 2016 - Feb 2018 (1 year 10 months)

As an eCommerce Senior Project Lead, I led global content and platform initiatives, ensuring high-quality delivery for Dell.com’s online presence across multiple regions. Key Responsibilities included planning and coordinating project activities to ensure alignment with business goals, leading global deployment teams while providing guidance and oversight across regions, managing platform migrations and content setup, and supporting IT launches with regression and feature testing. I developed training materials and documentation to ensure knowledge transfer and adoption of processes. Key Achievements encompassed delivering the Alienware integration and launching Dell.com’s new responsive site across the Americas, Europe, and APJ regions, wh

Sr IT Analyst (Telecommunications)

AES Sul

Nov 2011 - Feb 2014 (2 years 4 months)

- Management of administrative processes, maintenance, and operation of telecommunication services (mobile, fixed lines, IP, data network, security and multimedia, satellite communications, and call center communication). - Leadership and performance in corporate projects of IT infrastructure and architecture as technical manager in telecommunications and necessary infrastructure. - Budget and costs management. - Supplies Management (contracts, costs, and service levels) in the area of telecommunications. - Contract management and RFPs solicitations. - Ensuring the quality and productivity of the Telecommunications area. - Researching and implementation of new technologies to support and innovate the maintenance and operation of telecommuni

Researcher (CNPq - FAPERJ)

COPPE UFRJ

Mar 2007 - Mar 2010 (3 years 1 month)

Researching, analyzing, interpreting and reporting the results achieved in the research project of Autonomous Underwater Vehicles with emphasis on communication tools and modeling control systems.

International Relations Analyst

Universidad Santo Tómas

Dec 2005 - Aug 2006 (9 months)

Surveillance and coordination of Corporate Events. Supporting the Telecommunications Engineering program in external affairs (national and international) and administrative routines of the International Relations Department.

Liliana Margarita Prieto Diaz

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