L

Lesther Virtusio

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Batangas City, Calabarzon, Philippines

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Résumé


Jobs verified_user 0% verified
  • 4
    Social Media Management and Customer Service Representative
    4am Media
    Jun 2023 - Jan 2025 (1 year 8 months)
    • Managed social media accounts, including TikTok, Facebook, and Instagram, handling content moderation and providing customer service through inbound calls, chats, and emails. • Additionally, I was responsible for managing the Facebook Meta account and supporting administrative tasks as required by the team.
  • T
    BPO Experience
    TASKUS BATANGAS
    Jan 2021 - May 2023 (2 years 5 months)
    • I worked as an inbound call center agent, assisting customer concerns through both inbound and outbound calls while managing inquiries, feedback, and complaints. • I provided detailed information about products and services, conducted customer satisfaction surveys, and delivered non-voice support across multiple channels, including live chat, email, and social media.
Education verified_user 0% verified
  • National University
    Bachelor of Arts in Computer Engineering
    National University
    Jan 2021 - Dec 2023 (3 years)
  • J
    Senior High School
    Joseph Marello Institute
    Jan 2019 - Dec 2019 (1 year)
  • B
    Junior High School
    Batangas Eastern Colleges
    Jan 2017 - Dec 2017 (1 year)