L
Leonora B
About
Detail
Philippines
Contact Leonora regarding:
work
Full-time jobs
Starting at
USD8/hour
Résumé
Jobs
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- TMedical & Executive AssistantTherapy & Property Management | SKCFeb 2026 - Mar 2026 (2 months)• Managed guest communication, bookings, vendor coordination, and tracking via Excel. • Handled inbox triage, intake coordination, billing follow-ups, and ensured HIPAA compliance. • Tracked expenses, organized receipts, and maintained accurate financial records in Excel. • Conducted research, managed tasks, and coordinated schedules as needed. • Built and maintained Excel sheets for invoices, inventory, and operational tracking.
- MPractice ManagerMental Health Practice | MVAOct 2022 - Feb 2026 (3 years 5 months)• Managed end-to-end RCM from patient onboarding and intake up to medical billing & payment reconciliation. • Performed insurance verification and prior authorizations for mental health services. • Scheduled appointments and coordinated provider calendars. • Maintained accurate documentation in EMR systems. • Handled prescription coordination and administrative support while ensuring HIPAA compliance.
- PMedical Virtual AssistantPain Management Practice | DelmarvaJun 2022 - Sep 2024 (2 years 4 months)• Handled prior authorizations, insurance verification, and medical billing. • Managed EMR updates, prescription requests, and data entry for intakes and referrals. • Ensured timely scheduling and patient follow-ups.
- MMedical Virtual AssistantMedical Spa | Thrive HydrationJun 2022 - Sep 2022 (4 months)• Coordinated new client onboarding and appointment scheduling. • Managed payments, collections, and EMR documentation. • Assisted with marketing support, social media updates, and content creation. • Delivered high-quality customer service in a fast-paced clinical environment.
- MMedical Virtual AssistantMental Health Practice | RMHMay 2022 - Aug 2022 (4 months)• Supported patient registration, benefits verification, and authorizations. • Assisted with pharmacy benefits, prescription mail orders, and enrollment/disenrollment. • Addressed patient inquiries regarding coverage and services.
- CPharmacy Benefits & Member Services RepresentativeContinuum GlobalDec 2019 - Jan 2022 (2 years 2 months)• Provided pharmacy benefits support and insurance education. • Processed prescription mail orders and prior authorizations. • Updated member demographics and maintained compliance with HIPAA standards.
- GVirtual Admin AssistantGreenway Insurance Risk ManagementJan 2019 - Dec 2019 (1 year)• Phone Support. • New Client Registration. • Updating demographics and address. • Insurance coverage and benefits. • Administrative task.
- AVirtual Admin AssistantAspire Insurance Services LimitedJan 2019 - Dec 2019 (1 year)• Phone Support. • New Client Registration. • Updating demographics and address. • CRM management (Salesforce). • Insurance coverage and benefits. • Email and Calendar Management. • Appointment Scheduling. • Administrative task.
Phone SupportWalmartJan 2019 - Dec 2019 (1 year)• Full-time Project Based Contract. • Customer Service. • Manage, track and answer order inquiries.- SPhone Support For StaplesSITEL PHILIPPINESJan 2018 - Dec 2018 (1 year)• Customer Service. • Full-time Project Based Contract. • Inbound and Outbound calls. • Manage, track and answer order inquiries. • B2B client order transactions. • Invoicing.
- Virtual Help-Desk AssistantOutsourcelyJan 2018 - Dec 2018 (1 year)• Freelance/Independent Contract. • Help-desk/Technical Support. • Updating order requests through our system. • processing tickets. • Administrative task.
- CPhone Support For AmazonConcentrix PhilippinesJan 2018 - Dec 2018 (1 year)• Customer Service for FBA. • Technical Support for Amazon Prime. • Full-time Project Based Contract. • Inbound and Outbound calls. • Manage, track and answer order inquiries. • Process Tier 1 technical concerns.
- STravel and AccommodationsSutherland PhilippinesJan 2017 - Dec 2017 (1 year)• Phone, Email and Back Office Support. • Inbound and Outbound calls. • Provided intermediary service for any booking concerns and regulations. • Manage and check property listings. • Administrative task.
- Phone Support For VerizonePerformaxJan 2016 - Dec 2016 (1 year)• Customer Service. • Inbound and outbound calls. • Provided property/establishments details.
Education
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- HHIPAA TrainingHIPAATraining.comDec 2025 - Current (7 months)
- Medical Administrative Assistants and the Healthcare TeamMedCertsDec 2025
- NBachelor of Science in PharmacyNational University ManilaMay 2024 - Nov 2025 (1 year 7 months)551 M.F. Jhocson St., Sampaloc, Manila Philippines, 1008
- SSocial Media Management & Marketing CourseSurge Digital AgencyJan 2022 - Dec 2022 (1 year)By Julmar Locsin
- CAssociates Degree in Bookkeeping & AccountingColegio De San GabrielJun 2012 - May 2013 (1 year)Fatima I, Area E, Sapang Palay, City of San Jose del Monte, Bulacan, Philippines. 3023