Leonardo Galvez Medina
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Leonardo Galvez Medina

Leonardo Galvez Medina

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Ciudad de México, Mexico

Contact Leonardo regarding: 

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Full-time jobs
Starting at MXN135K/month ~USD6.88K/month
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Résumé

Jobs verified_user 0% verified
  • S
    Regional Vice President of Sales at Salesmaster.ai | 𝐖𝐡𝐞𝐫𝐞 𝐀𝐦𝐛𝐢𝐭𝐢𝐨𝐧 𝐆𝐫𝐨𝐰𝐬
    Salesmaster ai
    Apr 2023 - Sep 2023 (6 months)
    Leonardo Gálvez is a passionate professional with a strong background in artificial intelligence (AI) and its potential to revolutionize business concepts and transform people's everyday lives. As the Sales RVP at 𝙎𝙖𝙡𝙚𝙨𝙢𝙖𝙨𝙩𝙚𝙧.𝙖𝙞, he brings a wealth of experience to the company. With a focus on call automation in natural language understanding (NLU), voice recognition (CSR / ASR), and text-to-speech (TTS) technology, Leonardo is a true expert in his field. He also has extensive experience in call authentication using voice biometrics, making him a valuable asset for any team looking to implement AI solutions. In his role as Executive Vice President of Sales at 𝙎𝙖𝙡𝙚𝙨𝙢𝙖𝙨𝙩𝙚𝙧 𝘼𝙄, Leonardo is responsible for managing c
  • L
    Chief Executive Officer
    Lemon Bots
    Apr 2023 - Current (2 years 2 months)
  • L
    CEO
    Lemon Bots
    Mar 2023 - Current (2 years 3 months)
    At Lemon Bots, I empower SMEs to revolutionize their digital marketing strategies through the integration of generative artificial intelligence. We provide advanced solutions that optimize your social media channels, webchat, and voice interactions, automating services to enhance customer engagement and operational efficiency. Our tailored approach helps businesses expand their reach, personalize customer experiences, and drive growth in a competitive market. With Lemon Bots, SMEs can stay ahead of the curve, leveraging cutting-edge technology to achieve exceptional marketing outcomes and maximize their return on investment.
  • V
    Presales Director LATAM
    Verbio
    Jan 2017 - Mar 2023 (6 years 3 months)
    I work leading and prospecting artificial intelligence and digital transformation projects for our clients in the financial sector, companies and government in Latin America. Integrating solutions with voice technologies in all business channels: Conversational AI-Call steering, Voice Portals - Voice Biometrics (ASV) - Speech Analytics (SA) - Cognitive Chatbots - Automatic Speech Recognition (ASR) - Continual Speech Recognition (CSR) - Speech to Text (STT/TTS).
  • V
    TI Project Director
    Verbio
    Mar 2016 - Jul 2021 (5 years 5 months)
    The following projects stand out for their strategic importance to Verbio: o Voice Portal BBVA Mx: Technology Consultant and Project Manager for the integration of Verbio's cognitive open-ended question (NLU) and ASR/CSR engine into Bancomer's voice portal in TDC, loans, and mortgage Call Centers on Avaya (Spanish Precision: 90%, +100k calls/day, Intentions: +120). o Biometric Verification and Authentication System: Technology Consultant and Project Manager for the integration of the biometric system into Banorte's Call Center on Genesys (Voiceprints: +13 Million, 6 Million calls/day). The objective is to reduce fraud in the channel using a third-factor biometric authentication.
  • CISCO
    Service and Support Manager
    CISCO
    Jan 2013 - Jan 2016 (3 years 1 month)
    Responsible for gather new business opportunities and keeping a good relationship with costumer in National Security Commission (CNS). Focused on maximize contract benefits and reduce risks in the account; In addition to be as a responsible leader of service level agreements, customer satisfaction and support for contracted projects.
  • B
    Design and Development Manager (e-Banking): Enterprise, government and corporative
    BBVABANCOMER
    Jan 2000 - Jan 2013 (13 years 1 month)
    In electronic banking I have served the functions of systems manager and business partner of Bancomer.com for enterprise, PyMES, government and corporate. In this years I have participated for the achievement of business results through the incorporation of new technologies and TI services practically in all the electronic channels of the bank.
  • D
    Project Manager I+D & Business Development
    Desitel Tecnología y Sistemas
    Jan 1992 - Jan 1999 (7 years 1 month)
    In charge of the team of Client-Server Distributed Systems development and the office responsible for generating new businesses, and as the Engineering Manager. ❖ Data Warehouse: I led the technical support team for the NCR-TERADATA Data Warehouse infrastructure at Grupo Financiero Bancomer. ❖ Business Development: I achieved the growth and presence of DESITEL in Grupo Financiero Bancomer and other companies, bringing in businesses from GE-Capital, Alfa-Bip, Grupo Financiero Bancomer (GFB), Red pack, Afore Bancomer, among others. ❖ R&D of Banking Systems: I analyzed, designed, and developed Client-Server systems with relational databases. Besides developing the system, I led the improvement and automation of the recovery processes for pr
  • D
    Product Engineer
    DESICI,
    Jan 1988 - Jan 1991 (3 years 1 month)
    As the product manager, I dedicated myself to implementing, testing, training, and improving the SAAC unifile system in 90% of Bancomer's banking branches in the metropolitan area. I provided feedback to development teams on the functional and technical design of reports, as well as identifying hardware and software component failures.
  • V
    Presales and Project Manager
    Verbio l Remote
Education verified_user 0% verified
  • C
    Diploma in verbal and non-verbal image, Public Relations/Public Image Management
    Colegio de Consultores en Imagen Pública
    Jan 2015
  • Tecnologico de Monterrey
    Innovation seminar, Innovation and corporate culture
    Tecnologico de Monterrey
    Jan 2008
  • Instituto Tecnológico Autónomo de México
    MS Information Technology and Business, Master Degree on Information Technologies and Busines
    Instituto Tecnológico Autónomo de México
    Jan 1999 - Jan 2001 (2 years 1 month)
  • Universidad Nacional Autónoma de México
    Computer Engineer, Computer Sciences
    Universidad Nacional Autónoma de México
    Jan 1988 - Jan 1992 (4 years 1 month)
Projects verified_user 0% verified
  • M
    Mejora del sistema de nómina Bancomer
    Jan 2011
    Mejoras a la aplicacion de nóminas para PyMEs y Empresas en Bancomer.com
  • D
    Dinero móvil
    Jan 2011
    dinero móvil bancomer con intervencion de banca por internet y banca móvil
  • T
    Tarjetas Comerciales Bancomer
    Jan 2010
    Sistema de Credito para el manejo de creditos para las Pymes para la obtencion de capital de trabajo a traves de estso productos especiales de la banca
  • H
    Host To Host Bancomer (H2H)
    Jan 2010
    Premio innovación H2H
  • S
    Sistema de Cobranza Hipotecaria Bancomer
    Jan 2005
    • Atención de las solicitudes de los usuarios finales de los Call Centers de cobranza de tarjeta de crédito e hipotecario • Diseño y administración de requerimientos de sistemas para la cobranza • Entrenamiento de los usuarios finales de los Call Center • Administración de los requerimientos de infraestructura
  • D
    Data Warehouse Bancomer NCR
    Jan 2001
    Consultor senior de la tecnologia de Teradata en Mexico para Bancomer
  • S
    Sistema Cobranza TDC Bancomer
    Jan 2001
    Diseño, desarrollo e implementación del sistema de cobranza de TDC bancomer con el sistema de predicción automática melita: • Atención de las solicitudes de los usuarios finales de los Call Centers de cobranza de tarjeta de crédito e hipotecario • Diseño y administración de requerimientos de sistemas para la cobranza • Entrenamiento de los usuarios finales de los Call Center • Administración de los requerimientos de infraestructura
  • S
    Sistema de nómian 2000 bancomer
    Jan 1999
    Sistema para el control de nómina y empleados de Out-sourcing para el proyecto del año 2000 en Bancomer
  • A
    Assyst
    Jan 1999
    Sistema para la automatización y gestión de hoteles PyMEs
  • S
    Sistema de mensajeria REDPACK
    Jan 1996
    Sistema para el control de envíos y guias de REDPACK
  • G
    GE Capital Fleet
    Jan 1995
    Sistema de gestión de flotillas de autos y segurso de GE-Capital
  • S
    Sistema de Recuperación de Pagares Bancomer (SIARE)
    Jan 1994
    Sistema de Recuperación de pagares y contracargos de TDC de bancomer
  • S
    Sistema Afore bancomer
    Jan 1993
    Sistema para el cálculo de las afores para las sucursales de Afore Bancomer.
  • A
    Alfa Dispatch
    Jan 1992
    Sistema de envio de mensajes (pagers) de la empresa de envio de mensajes Alfa Bip
  • S
    Sistema de Servicio e instalaciones
    Jan 1991
    Sistema de Atencion de Rutas y mantenimiento de equipos de telecomunicaciones de la empresa TurnKey
  • M
    Migracion de Terminales Punto de Venta Bancomer
    Jan 1990
    Migración de las TPVs para el manejo de nuevos pesos
  • S
    SAAC Sistema de Atencion A Clientes - Unifila Bancomer
    Jan 1990
    Sistema de Unifila de Bancomer instalado en todas la sucursales del país, particpe en el diseño, la capacitación, instalación, diseño y desarrollo de la solución
  • W
    Web services y cadenas productivas
    Diseño y desarrollo del sistema de factoraje electrónico vía Web Services con NAFINSA
  • P
    Proyecto PIBBE
    Migracion de los siteamas de Cash Managment a la nueva banca electrónica en internet para banca de empresas gobiernos y corporativos
Awards verified_user 0% verified
  • I
    H2H Third place in Technological innovation
    Infromation Week
  • D
    Dinero Móvil Bancomer.com