Laura Pico

Marketing week

Johanna Ortiz

Nov 2025

• Supported showroom operations, including setup, organization, and breakdown. • Organized and controlled temporary garment inventory. • Coordinated model dressing and look preparation for private appointments. • Collaborated with the Marketing team to optimize client flow and internal logistics.

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Fashion stylist intern

Alison Hernon, Celebrity Stylist

Sep 2025 - Dec 2025 (4 months)

As a Fashion Stylist Intern, I was responsible for organizing, archiving, and controlling wardrobe inventory, ensuring that all pieces were meticulously tracked and verified for their condition and availability. I managed garment loans, returns, and pickups with showrooms, fashion houses, and PR agencies, coordinating logistics for photoshoots and public appearances to ensure seamless execution. Additionally, I supported the coordination and execution of styling projects, which involved elements of event planning, such as organizing fittings, preparing looks, and coordinating schedules to guarantee that all wardrobe pieces were ready for shoots or appearances. My role also included handling administrative tasks and communication with team m

Fashion styling

freelance

Oct 2024 - Current (1 year 9 months)

As a Fashion Stylist, I produced fashion editorials from conceptualization to final delivery, coordinating creative teams and managing samples while providing visual direction. My role required strong project management skills, as I was responsible for coordinating fittings, managing timelines, and organizing garments and looks to ensure everything was prepared and documented for shoots or events. This involved tracking pieces and creating structured plans, which enhanced my ability to adapt quickly to changes in a dynamic environment. Additionally, I supported event and production planning by collaborating with teams, preparing setups, and ensuring that all aspects ran smoothly and on schedule. This experience not only strengthened my orga

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Supply Chain

Lean Solutions group, Quantix & Convoy

Mar 2023 - Sep 2024 (1 year 7 months)

• Coordinated and tracked international shipments for multiple B2B accounts, ensuring timely and efficient delivery. • Monitored load status, controlled deliveries, and managed returns, leveraging my expertise in returns management to streamline processes. • Issued, validated, and maintained logistics documentation (BOLs, delivery records, tracking), demonstrating strong organizational skills and attention to detail in administrative tasks. • Communicated daily with clients, carriers, and account managers to resolve issues and ensure operational alignment, enhancing customer satisfaction and supporting sales conversion through effective relationship management. • Updated and maintained operational reports and order status, utilizing

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Customer service

Sitel, Sharkninja & Iberia

Apr 2022 - Mar 2023 (1 year)

• Managed international customer service in English and Spanish, ensuring clear communication and effective problem resolution to enhance customer satisfaction. • Processed returns, refunds, and post-sale follow-up, maintaining a high level of service quality throughout the customer journey. • Logged and documented cases in CRM systems and coordinated internal escalations, utilizing candidate relationship management skills to streamline processes and improve response times. • Handled multiple simultaneous requests with an efficient, solution-oriented approach, leveraging my understanding of customer preferences gained from previous roles in logistics and creative styling. This experience has not only strengthened my ability to address

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Graphic design

Jun 2021 - Dec 2021 (7 months)

Supervised and strengthened brand identity across digital platforms by designing graphic content for social media, resulting in a 50% increase in followers. Designed a subsidiary brand for the Diseñando Historias event and published an editorial piece, successfully increasing the organization's visibility.

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