LaToya Fitch

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Medicare & Retirement Claims Reimbursement Representative

United Health Care

Jun 2022 - Current (4 years)

• Efficiently use multiple systems to extract data to data enter and process various medical claims in accordance with the claim processing guidelines. • Verify, find, and correctly enter ICD-10, CPT and HCPCS codes. • Meet and exceed daily/monthly production metric goals, quality goals and expectations. • Maintain confidentiality, privacy rules and regulations. • Complete various projects as assigned, utilizing Microsoft 365 tools such as email, Teams, Word, and Excel to enhance communication and documentation efficiency in the claims processing workflow.
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Office Manager Secretary

Appomattox County High School

Apr 2015 - Jun 2022 (7 years 3 months)

• Secretary to the Principal. • Manage all substitutes. • Keep records of and enter all absences in the payroll system for all employees and substitutes. • Input all student discipline forms into the computer database and file. • Set appointments for the principal. • Assist new hire employees and maintain all employee personal files. • Prepare and create reports, letters, and various forms. • Maintain confidentiality. • Prepare monthly reports for the principals, assistant principals, and central office. • Process records request and release of information forms. • Fill in for the guidance secretary and bookkeeper as needed.
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Attendance Secretary

Appomattox County High School

Sep 2012 - Mar 2015 (2 years 7 months)

• Maintained and updated accurate attendance records for all students. • Sent letters to parents as needed based on students' attendance. • Prepared reports for monthly attendance meetings with the principal, truancy officer, and guidance counselors.

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