Lais Devens Gaburro

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Telus International

Jan 2020 - Dec 2024 (5 years)
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Hola Bar

Sep 2018 - Mar 2019 (7 months)
Costumer Service

Sellbytel Group

Aug 2018 - Dec 2019 (1 year 5 months)

Fui responsable de proporcionar un servicio al cliente excepcional, gestionando consultas y resolviendo problemas de manera eficiente para garantizar la satisfacción del cliente. Mantuve una comunicación clara y efectiva con los clientes, lo que contribuyó a la fidelización y a la mejora de la experiencia del usuario. Además, trabajé en el desarrollo de negocios al colaborar en la gestión de cuentas y pagos para el proyecto de Google Play, lo que me permitió adquirir una comprensión más profunda de las necesidades del cliente y optimizar los procesos de servicio.
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Course to work

Jan 2000 - Current (25 years 7 months)

I have been responsible for developing and delivering comprehensive courses designed to prepare individuals for the workforce, focusing on practical skills and real-world applications. My role involves collaborating with industry professionals to ensure course content is relevant and up-to-date, while also providing personalized support to students throughout their learning journey. Additionally, I have experience in B2B sales, having worked with various brands and clubs to sell handmade products, which has enhanced my understanding of market dynamics and customer engagement strategies. This experience allows me to incorporate valuable insights into my course materials, bridging the gap between education and industry needs.

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Lais Devens Gaburro

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