Ladaija Simmons

Ladaija Simmons

About

Detail

Mississippi, United States

Contact Ladaija regarding: 
work
Full-time jobs
Starting at USD24/hour

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Cotality
    Property Tax Agent
    Cotality
    Aug 2024 - Current (2 years)
    • Respond to technical and application-related inquiries via phone, email, and web.
  • A
    Customer Service Agent
    ALORICA (Remote)
    Jul 2021 - Jul 2024 (3 years 1 month)
    • Reduced response times by 25% through proactive issue resolution, enhancing overall customer satisfaction. Additionally, effectively utilized Microsoft 365 tools to streamline communication and documentation processes, which contributed to improved team collaboration in a remote work environment. This experience allowed me to adapt to various digital platforms, ensuring efficient service delivery while working from home.
Education verified_user 0% verified
  • N
    Associates of Arts in Criminal Justice
    Northwest Community College;
    Aug 2023 - May 2025 (1 year 10 months)