KREETY KUMARI
About
Detail
Haryana, India
Résumé
Jobs
verified_user
0% verified
Senior AssociateAmazonJul 2022 - Current (3 years 10 months)As a Senior Associate, I analyzed large-scale operational and platform datasets to identify trends, anomalies, and performance risks across multiple workflows. I built and maintained advanced Excel dashboards using pivot tables and complex formulas to monitor KPIs and business performance. Acting as an early warning system, I identified metric deviations and flagged root causes with context for leadership. I aggregated data from multiple internal tools and reports to produce consolidated weekly and monthly performance insights. Additionally, I conducted deep-dive analysis on performance drops, process gaps, and efficiency issues, proposing data-backed solutions. I coordinated with cross-functional teams to track dependencies, timelines, and- Senior AssociatePaytmNov 2021 - Apr 2022 (6 months)As a Senior Associate, I tracked and analyzed customer acquisition, engagement, and conversion metrics across digital platforms. I built and automated Excel and Google Sheets reports for KPI tracking and performance consolidation, enabling a 31.8% increase in targeted outreach and a 23% improvement in engagement through data-driven insights. I identified patterns and outliers in large datasets to support targeting and optimization decisions, collaborating closely with marketing, product, and operations teams to translate analysis into actionable improvements. Additionally, my experience with e-commerce analysis, while not directly related to my primary responsibilities, involved assisting sellers with payment issues on Amazon. This required
- JCustomer & Logistics Support ExecutiveJindalMay 2020 - Nov 2021 (1 year 7 months)As a Customer & Logistics Support Executive, I monitored performance metrics across listings, operations, and customer journeys, applying structured data analysis and Six Sigma methodologies to reduce inefficiencies and repeat issues. My efforts led to a 14% reduction in handling time and a 34% decrease in repeat cases through thorough pattern analysis and root-cause investigation. I maintained accurate performance trackers and reports to support daily and weekly reviews. Although my core background is in customer support and operations, I leveraged skills in lead generation and ClickUp to enhance my hands-on experience in managing digital workflows, client communication, and process optimization. While I was not directly running paid ads,
Education
verified_user
0% verified
- LLBAgra UniversityJan 2023 - Jan 2025 (2 years 1 month)Location
- JMBA Supply Chain ManagementJagannath UniversityJan 2019 - Jan 2021 (2 years 1 month)Location
- BSc (Hons.)Delhi UniversityJan 2015 - Jan 2018 (3 years 1 month)Location