Kim Ryan Aguilar Fabian Sales Executive, Travel Consultant, Real Estate Virtual

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Customer Chat and Email Support.

Jeetwin

Mar 2025 - Mar 2026 (1 year 1 month)

Resolved customer complaints by providing timely solutions and follow-ups, supported customers across multiple channels, delivered accurate assistance through strong product knowledge, responded promptly to inquiries, and troubleshot or escalated technical issues as needed.

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Sales Executive

Salespond - Optus

Aug 2024 - Mar 2025 (8 months)

Conducted outbound calls to businesses, engaged decision-makers, qualified opportunities, maintained accurate CRM records, handled objections, scheduled meetings and demos, and negotiated and closed sales.

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Sales Executive

All American Mobile Detailing

May 2024 - Aug 2024 (4 months)

Managed inbound and outbound leads via phone and email, converted inquiries into booked appointments, followed up on prospects, maintained CRM and pipeline, qualified leads based on budget and needs, supported marketing and reporting, conducted outreach to clients and dealerships, and closed sales with payment collection.

F

Lead Generation Specialist / Sales Executive

Full Potential Solutions - OOMA

Dec 2023 - May 2024 (6 months)

• Nurtured, qualified, and converted leads through consistent phone and email outreach, including cold calling • Educated prospects, handled objections, and created sales-ready opportunities • Managed lead interactions using CRM tools • Developed sales strategies, sourced new leads, and met sales targets.

Data Collector

Pattern

Mar 2023 - Dec 2023 (10 months)

Ensured accurate and timely data collection across multiple platforms, developed and enforced SOPs, maintained data quality by troubleshooting and improving workflows, supported onboarding of new data sources, and upheld security and confidentiality standards.

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Social Media Assistant / Sales Executive and Customer Service Professional

LS Beauty

Aug 2022 - Feb 2023 (7 months)

Handled high-intent inbound and outbound inquiries via social media, converted leads into booked consultations, followed up on warm prospects to close sales, conducted consultative conversations, addressed objections, managed pipeline performance, and delivered a premium client experience.

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Travel Consultant / Customer Service Professional

JP Morgan Chase Travel

Apr 2021 - Jun 2022 (1 year 3 months)

Managed reservations and ticketing for flights, hotels, and travel services; delivered excellent customer service by handling inquiries and resolving concerns; maintained accurate booking records and itineraries; assisted with travel documentation; and supported overall agency operations through team collaboration.

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Sales Executive / Customer Support Specialist

World Container Group

Feb 2021 - Jul 2022 (1 year 6 months)

Identified and pursued business opportunities through market research and prospecting, maintained strong client relationships by providing support and strategic recommendations, stayed current on industry trends to suggest improvements, and closed sales deals over the phone and email.

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Lead Generation Specialist and Social Media Assistant

GreatNonprofits

Jan 2020 - Dec 2024 (5 years)

Collected and researched data online, ensured accuracy, and enriched databases while working independently to meet deadlines; applied knowledge of nonprofit organizations and maintained a meticulous approach to data handling. Scheduled social media posting.

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Real Estate Virtual Assistant / Appointment Setter

We Buy Homes - USA

May 2019 - May 2021 (2 years 1 month)

Manage listings and handle customer inquiries, maintain and track leads and contacts, schedule appointments with sellers, and perform general administrative tasks.

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Travel Consultant / Customer Service Professional

IGT SOLUTIONS - UNITED AIRLINES

Oct 2015 - Apr 2019 (3 years 7 months)

Help customers book and manage flights using GDS, including reservations, changes, refunds, and itinerary updates. Ensuring all bookings follow airline and agency rules, provide excellent customer service to international travelers, and recommend the best travel options based on their needs.

Kim Ryan Aguilar Fabian

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