Bilingual professional with a Bachelor’s Degree in Translation and Interpretation and 3+ years of experience supporting healthcare communication, patient interactions, and administrative workflows in English and Spanish. Experienced in assisting patients, facilitating communication between healthcare providers and individuals, handling sensitive documentation, and maintaining accuracy in fast-paced environments. Skilled in customer support, virtual assistance, data management, and quickly adapting to new systems and processes. Recognized for strong communication skills, attention to detail, empathy, and the ability to work independently in remote settings while maintaining professionalism, confidentiality, and a patient-focused approach.