Kev Martinez
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Santa Marta, Magdalena, Colombia
Contact Kev regarding:
work
Full-time jobs
Starting at
USD800/month
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- cIt specialistcox communications. Inc.Jan 2022 - Jan 2025 (3 years 1 month)I worked as an IT specialist, leading several projects from initial concept to completion while also managing my team. I performed tasks such as creating end-to-end solutions using cutting-edge technologies to ensure the security and stability of internal projects. Additionally, I utilized my customer service skills, having worked for over three years in chat support for Cox Communications, which enhanced my ability to address user needs effectively and improve overall project outcomes. This experience in customer service allowed me to better understand client requirements and foster a collaborative environment within my team.
- TCustomer service representativeTeleperformance Inc.Jan 2019 - Jan 2022 (3 years 1 month)I worked as a customer service representative for an English-language technical support campaign, Teleperformance, guiding customers through shipping and order issues. I was also responsible for resolving tickets related to user credentials.
- CJunior DeveloperCommerce Camera-Jan 2018 - Jan 2019 (1 year 1 month)I worked as a customer service representative in a chat campaign, (Soporte de chat/Agentes Bilingües) it was in cox communications, agente Bilingue en chat. por mas de tres años, more than three years.