Kevin Perlera

F

CUSTOMER SERVICE

FORWARD STORAGE.

Oct 2023 - Jan 2024 (4 months)

SALES ASSOCIATE

Alpine

Jun 2023 - Sep 2023 (4 months)

T

VIRTUAL ASSISTANCE(COLLECTIONS)

The Office Gurus.

Feb 2023 - Jun 2023 (5 months)

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) for efficient data management and analysis. Utilized advanced Excel functions to create complex spreadsheets and

SALES AND CUSTOMER SERVICE

Avis Budget Group

Jun 2022 - Feb 2023 (9 months)

Proficient in conducting thorough product demonstrations and providing expert advice on vehicle features and options. Strong knowledge of market trends and competitor analysis to identify sales opportunities and develop effective sales strategies.

B

CUSTOMER SERVICE

Blackhawk

Jan 2022 - May 2022 (5 months)

Proficient in handling high-volume customer inquiries and resolving issues promptly and effectively.

A

SALES ASSOCIATE

ATX Business Solutions

Mar 2020 - Mar 2021 (1 year 1 month)

Developed and maintained relationships with key clients, resulting in increased sales opportunities. Collaborated with team members to strategize and implement effective sales campaigns. Proficient in creating and maintaining databases, and analyzing data to optimize CRM effectiveness.

CUSTOMER SERVICE

ATTV

Jan 2018 - Feb 2019 (1 year 2 months)

Managed and maintained a CRM system for a company of 100+ employees. Implemented CRM system enhancements and updates to improve sales and customer service processes. Extensive experience in handling customer complaints, managing difficult situations, and maintaining professional composure under pressure.

SALES AND CUSTOMER SERVICE

Hilton Hotels Corp

Jan 2015 - May 2017 (2 years 5 months)

• Led sales department with a can-do attitude and high quarterly sales. Experienced in building and maintaining strong customer relationships, resulting in increased sales. Proven track record of meeting and exceeding sales targets on a consistent basis. Consistently met or exceeded daily/weekly call quotas, demonstrating strong time management and organizational skills.

Kevin Perlera

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Kevin's behavioral traits
Kevin's likely patterns of behavior, thought, values, and emotion. Based on the HEXACO model, OCP instrument, and Torre’s own research.