K

Ketan Jogia

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Infrastructure Engineer at NPL
Leicester, United Kingdom

Contact Ketan regarding: 

Flexible work
Starting at GBP40/hour ~USD53.7/hour
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Timeline


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Résumé


Jobs verified_user 0% verified
  • N
    Infrastructure Engineer
    National Physical Laboratory NPL
    Feb 2023 - Current (2 years 5 months)
    • Monitor, manage and maintain the IT infrastructure to ensure continued service delivery. • Engineer solutions to IT infrastructure and application problems engaging with 3rd-party support where required. • Assist with the design and testing of disaster recovery procedures for IT infrastructure services • Understand the requirements of the business and develop options to provide optimum solutions and technology enhancements • Plan and manage approved projects to deliver appropriate solutions to the business • Provide 3rd-line support to the IT Service Desk • Create and maintain up-to-date documentation and controls in relation to infrastructure systems. Providing technical support using various platforms including Virtualization platforms
  • C
    System Engineer
    CT
    Oct 2022 - Feb 2023 (5 months)
    • Manage and monitor all installed systems and infrastructure. • Install, configure, test and maintain operating systems, application software and system management tools • Proactively ensure the highest levels of systems and infrastructure availability • Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes. • Maintain security, backup, and redundancy strategies. • Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks. • Participate in the design of information and operational support systems. • Provide 2nd and 3rd level support. • Liaise with vendors and other IT personnel for problem re
  • M
    Senior Technical design engineer
    Motorola Solutions
    Oct 2019 - Oct 2022 (3 years 1 month)
    • Produces outline system designs and specifications, and overall architectures, topologies, configuration data-bases and design documentation of networks and networking technology within the Pronto and CCCRS hosted services. • Specifies user/system interfaces, including validation and error correction procedures, processing rules, access, security and audit controls. Assesses associated risks, and specifies recovery routines and contingency procedures. Translates logical designs into physical designs. • Undertakes routine installations and de-installations of items of hardware and/or soft-ware. • Take actions to ensure targets are met within established safety and quality procedures, including, where appropriate, handover to the client.
  • W
    IT Technical support specialist
    Welcomm Communications Ltd
    May 2019 - Oct 2019 (6 months)
    • Providing external clients with 3rd line support service • Supporting the sales team to sell IT solutions • Upskilling and supporting colleagues on IT products • Assisting on webinars and training on IT products and services • Maintaining IT and telecom systems using Gamma, 8X8 and Horizon platform systems • Monitoring of client networks and services using monitoring tools • Client IT reviews every quarter • Customer site visits • Implementation planning • Office 365 migration and suport Manage and support our Datto and Firewall environments for our customers • Products being supported include Windows servers and OS, Desktops, MS Exhanged hosted and office 365, Azure, Active directory, Hyper-V and VMware, Citrix, SQL, Datto, Drayt
  • Netcompany
    Wintel Operations Engineer
    Netcompany
    Apr 2018 - Apr 2019 (1 year 1 month)
    Netcompany is one of the fastest-growing and most successful IT services companies in Europe. We are true leaders in digitalisation and are proud to build, implement and support innovative IT solutions for some of the most exciting and prestigious organisations in the world. Our vision is to be the leading digital challenger in Europe, pioneering the next generation of IT consulting, with a strong focus on providing customers true value and delivery certainty. We are experts in the management of complex change and build robust and scalable IT solutions utilising agile delivery methods, thereby improving our client’s speed to market and allowing them to rapidly adapt to evolving business requirements. We have deep expertise across a wi
  • T
    Data Centre Technical Analyst
    Tarmac Building Products Ltd
    Jul 2015 - Apr 2018 (2 years 10 months)
    •Providing 3rd line support and assisting the 1st and 2nd line teams •Managing and supporting our Vmware 5.5 ESXI hosted platform and using EMC SANS for out storage •Ensure maximum availability of facility infrastructure, systems, applications, and production workloads via established monitoring and control practices •Managing and maintaining the network infrastructure with in the data centres including switches, routers and firewalls. •Provide diagnostics, troubleshooting, and quick/efficient resolution on all problems. Meet and/or exceed Customer service level expectations for assigned service requests, changes, and incidents. •Utilize established tools and procedures to proactively monitor & control all facility infrastructure, system,
  • N
    IT System Administrator
    Neovia Logistics Formerly Caterpillar Logistics
    Jan 2014 - May 2015 (1 year 5 months)
    My responsibilities include… • Worked closely with IBM global service to manage all aspects of Active Directory from user, and group policy • Implemented Office 365/Lync and Exchange, and provide ongoing support. • Responsible for the management of onsite’ SharePoint administration • Managed Active Directory Federation Services administration • Supported and managed Desktop/Enterprise software and made key decisions on their roadmaps. • Supported all Neovia’ s remote servers until those services have been centralised • Create scripts using Visual basic and PowerShell to improve process • Produce Excel extracts using script’s for the Account administration teams • Managed and administered Neovia Logistics Citrix, Share File, XenCente
  • W
    System/Network administrator
    W F Howes
    Oct 2007 - Dec 2013 (6 years 3 months)
    My responsibilities include…
  • P
    Regional IT Support engineer
    PARKWOOD LEISURE HOLDINGS LIMITED
    Apr 2007 - Jun 2007 (3 months)
    Providing 1st, 2nd and 3rd line support to clients over the telephone or visiting sites Supporting Windows server 2003, Exchange server and Citrix server Using Track It software to log and complete support calls raised Using Dell, HP, Microsoft and Cisco equipment and configuring Cisco routers Supporting Windows XP, Vista and office 2003 and 2007 Configuring and setting up Outlook accounts for users Involved in roll out projects on clients sites installing servers, PCs, Laptops and Printers Building, configuring and repairing servers and PCs Using Veritas backup on all clients site to backup and secure data and system settings Creating user manuals and user guides for clients to follow
  • C
    Assitant developer
    Cromwell Tools Ltd
    Jan 2006 - Jan 2007 (1 year 1 month)
    Developing software using open source technology Using of PHP and PostgreSQL Editing and developing Macros using Sax basic Providing 1st, 2nd and 3rd line support to office and store users Involved in the development of the online website Part of team involved in the development of a new warehouse stock control system
Education verified_user 0% verified
  • D
    2:2, Computing
    De Montfort University
    Jan 2000 - Jan 2004 (4 years 1 month)
  • G
    GNVQ Advance, Business & Finance
    Gateway Sixth Form college
    Jan 1996 - Jan 1999 (3 years 1 month)