K

Keshav Anand

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Client Experience Manager
Lucknow, Uttar Pradesh, India
Contact Keshav regarding: 
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Full-time jobs
Starting at INR120k/month ~USD1.25k/month

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Résumé

Jobs verified_user 0% verified
  • Hubilo
    Client Experience Manager
    Hubilo
    Sep 2021 - Current (5 years)
    - Got 14 G2 reviews & 4 Video Testimonials | Recognized as CXM of the month | Build healthy and long-term relationship with clients | Maintained high CSAT throughout the year | Won Limitless award for 2 times | Served more then 150+ Happy Clients Onboarding new customers post sales | Facilitate dialogue between clients and internal teams | Serving direct point of contact | Monitor client health and their journey | Arrange training sessions for customers | Addressing product queries and escalating issues | Regular video calls and email communications | Ensuring high CSAT | Managing customer enhancement requests | Demonstrating new modules for customers | Serving Enterprise Clients | Customer feedback strategy | Working with Account Managers
  • Hubilo
    BUSINESS DEVELOPMENT REPRESENTATIVE
    Hubilo
    Feb 2021 - Sep 2021 (8 months)
  • K
    KEY ACCOUNT OFFICER
    Aug 2016 - Feb 2019 (2 years 7 months)
Education verified_user 0% verified
  • Jaipuria Institute of Management
    PGDM (MBA IN MARKETING & OPERATIONS)
    Jaipuria Institute of Management
    Jan 2019 - Jan 2021 (2 years 1 month)
  • S
    Bachelor of Business Administration
    Sherwood College of Professional Management
    Jan 2013 - Jan 2016 (3 years 1 month)
Awards verified_user 0% verified