Kenet Dorian Lazo

Kenet Dorian Lazo

About

Detail

Managua Department, Nicaragua

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Honest Taskers
    Virtual Assitant
    Honest Taskers
    Dec 2024 - Jan 2026 (1 year 2 months)
    professionally addressing Setember 2024 December 2025 patient inquiries and efficiently managing appointment scheduling for both new and established patients. • Processed and managed medication refill requests, ensuring accuracy and Verified patient eligibility and benefits through insurance portals to confirm active coverage and determine patient financial responsibility, helping reduce billing errors and prevent claim denials. Trained new employees on processes, system use, and call handling to ensure efficiency and consistency
  • E
    Easybreathe
    Easy breathe
    Nov 2024 - Current (1 year 8 months)
    Review all the billing cycle
  • M
    Medical Billing Easy breath
    Sep 2024 - Feb 2025 (6 months)
    I prepare and submit corrected claims using the 1500 form, making necessary adjustments to ensure compliance and secure accurate reimbursement from insurance carriers.
  • C
    Patient Engagement
    CareMax
    Feb 2024 - Sep 2024 (8 months)
    Coordinated medical appointments, ensuring optimal patient care by facilitating timely bookings and follow‑up for all appointments. Received, documented, and managed referral requests for specialized care (e.g., cardiology, hematology), ensuring seamless communication between patients, specialists, and healthcare providers.
  • Accedo Technologies
    Medical billing- Go
    Accedo Technologies
    Dec 2022 - Jan 2024 (1 year 2 months)
    Managed communications with patients and insurance companies to resolve billing inquiries, clarify payment issues, and address EOB (Explanation of Benefits) discrepancies in a timely manner.
  • V
    Customer representative
    Viagogo- Inspiro
    May 2021 - Dec 2022 (1 year 8 months)
    Administered refund processes in strict accordance with company policies, ensuring customer satisfaction and minimizing disputes. Developed and executed forward‑thinking strategies that significantly improved customer retention by proactively resolving concerns and exceeding expectations.
Education verified_user 0% verified
  • U
    English course
    UAM University
    Jan 2019 - Dec 2021 (3 years)
  • P
    High school diploma
    Primero de mayo
    Jan 2014 - Dec 2018 (5 years)