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kemoni hezbon

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Nairobi County, Kenya

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Résumé

Jobs verified_user 0% verified
  • N
    Customer Support Intern
    Nairobi Tech Hub
    Jun 2023 - Dec 2023 (7 months)
    Assisted customers via live chat and email, resolving inquiries efficiently while documenting customer interactions and solutions in CRM systems. Gained experience working with support scripts and ticketing tools. Additionally, utilized AI chatbots to enhance customer support by addressing common inquiries, which streamlined the process and improved response times.
  • F
    Freelance Content Creator & AI Specialist
    Jan 2022 - May 2025 (3 years 5 months)
    Created and managed content for multiple social media pages using AI tools (ChatGPT, Claude, Gemini). Produced high-quality videos and graphics using Veo 3 for branding and engagement. Developed social media strategies to increase follower growth and interaction. Collaborated with clients to align content with their brand voice and goals.
Education verified_user 0% verified
  • W
    Typing Speed Test Certification – 65+
    WPM
    Aug 2024 - Dec 2024 (5 months)
  • Udemy
    AI Content Creation Certification
    Udemy
    Jan 2024 - Dec 2024 (1 year)
  • S
    Social Media Marketing Specialist(Coursera)
    Jan 2023 - Dec 2023 (1 year)
  • University of Nairobi
    Master's in digital marketing and AI Applications
    University of Nairobi
    Jan 2022 - Jan 2024 (2 years 1 month)
  • K
    Bachelor's in Information Technology
    Kenya Institute of Management
    Jan 2018 - Jan 2022 (4 years 1 month)