Kelechi Opara Anthony

Kelechi Opara Anthony

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FCT, Nigeria

Contact Kelechi regarding: 
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Résumé


Jobs verified_user 0% verified
  • S
    Administrative And Business Support Virtual Assistant
    StartDate
    May 2022 - Oct 2024 (2 years 6 months)
    *Efficiently managed email inboxes, schedules, and databases, reducing response times by 40% and maintaining 99% accuracy across multiple time zones. *Coordinated 300+ meetings, events, and virtual sessions with detailed agendas and follow-ups, ensuring seamless execution and project progress. *Enhanced digital marketing efforts by scheduling social media posts, assisting with email campaigns, and analyzing data to boost engagement by 15%. *Maintained a 95% client retention rate by delivering consistent, high-quality support and contributing to revenue growth through operational excellence. *Streamlined onboarding and administrative processes, reducing setup time by 30% and maintaining strict confidentiality with sensitive information.
  • A
    Independent Travel Manager
    ASAP Tickets
    Jan 2020 - Mar 2022 (2 years 3 months)
    *Managing flight bookings and reservations for clients, ensuring that their travel needs are met effectively. *Crafting detailed travel itineraries, including flights, accommodation, car rentals, and other travel-related services. *Building and maintaining strong relationships with clients, understanding their preferences, and providing personalized travel solutions. Sourcing the best deals on flights and travel packages to save costs for clients while maintaining quality. *Addressing travel issues such as cancellations, delays, or changes in itineraries and finding appropriate solutions quickly. *Offering travel advice on destinations, regulations, visas, and health requirements to ensure smooth travel experiences. *Liaising with
  • Prudential Zenith Life Insurance
    Senior Sales Development Representative
    Prudential Zenith Life Insurance
    Oct 2019 - Nov 2021 (2 years 2 months)
    * Spearheaded innovative sales initiatives, driving a 30% increase in annual revenue. Cultivated and nurtured key client relationships, boosting client retention by 25%. * Conducted comprehensive market research to uncover new business opportunities and stay ahead of industry trends. * Trained and mentored junior sales representatives, enhancing overall team performance. * Leveraged CRM software and Microsoft Office Suite to manage and analyze customer data, optimizing lead generation and sales processes. Additionally, performed workflow analysis while supervising my team to ensure that all processes were followed correctly, maximizing productivity and efficiency in sales operations.
  • Prudential Zenith Life Insurance
    Sales Development Representative
    Prudential Zenith Life Insurance
    Aug 2018 - Sep 2019 (1 year 2 months)
    *Accomplished 120% of sales targets through effective lead generation and qualification. *Collaborated with the marketing team to develop and implement targeted sales campaigns. *Conducted thorough needs assessments and provided tailored insurance solutions to clients, maintaining up-to-date knowledge of insurance products and services to better assist clients. *Analyzed sales data to identify trends and opportunities for improvement, utilizing Microsoft 365 to manage emails and create impactful sales presentations that enhanced communication and engagement with potential clients.
  • I
    Customer Service & Remote Appointment Setter
    Insurance Supermarket
    Feb 2016 - Mar 2018 (2 years 2 months)
    *Coordinated appointments between clients and insurance advisors, ensuring efficient scheduling and time management. *Participated in the development and implementation of customer service protocols to enhance client experience. *Coordinated and optimized the sales team's schedules by managing their calendars and scheduling strategic follow-up appointments, enhancing overall efficiency and client engagement. *Analyzed customer feedback to identify trends and recommend process improvements. *Accomplished a 95% appointment confirmation rate through diligent follow-up and communication, utilizing Slack as the official communication platform to streamline interactions and ensure timely updates across the team.
Education verified_user 0% verified
  • E
    English Certification
    Jan 2024 - Current (1 year 7 months)
  • HubSpot
    Hubspot Inbound Sales Certification
    HubSpot
    Dec 2023 - Current (1 year 8 months)
  • Madonna University
    Bachelor of Science
    Madonna University
    Sep 2011 - Aug 2015 (4 years)